411663 - Missing Breakpad/Crashreporter Report

Status: RESOLVED FIXED

(mozilla.org Graveyard :: Server Operations, task)

Description

[Carsten Book [:Tomcat]]

I crashed about 3 hours ago and breadpad has send the crashstack with the ID http://crash-stats.mozilla.com/report/index/659118a3-bf65-11dc-9855-001a4bd43ed6?date=2008-01-10-10

So far this report is not processed and i still get 404 not found...

Comment 1

[Aravind Gottipati [:aravind]]

The processor is dying with this error.

createReport for 435fbfae-b565-11dc-92e9-001a4bd43ed6
  File "/data/breakpad/processor/socorro/lib/monitor.py", line 152, in start
    processDump(path, root, file)
  File "/data/breakpad/processor/socorro/lib/monitor.py", line 68, in processDump
    report = createReport(dumpID, fullpath)
  File "/data/breakpad/processor/socorro/lib/processor.py", line 41, in createReport
    json = simplejson.load(jsonFile)
  File "/data/breakpad/processor/simplejson/__init__.py", line 241, in load
    encoding=encoding, cls=cls, object_hook=object_hook, **kw)
  File "/data/breakpad/processor/simplejson/__init__.py", line 262, in loads
    return _default_decoder.decode(s)
  File "/data/breakpad/processor/simplejson/decoder.py", line 251, in decode
    obj, end = self.raw_decode(s, idx=_w(s, 0).end())
  File "/data/breakpad/processor/simplejson/decoder.py", line 268, in raw_decode
    obj, end = self._scanner.iterscan(s, **kw).next()
  File "/data/breakpad/processor/simplejson/scanner.py", line 50, in iterscan
    rval, next_pos = action(m, context)
  File "/data/breakpad/processor/simplejson/decoder.py", line 140, in JSONObject
    raise ValueError(errmsg("Expecting object", s, end))
beat to the punch for uuid 435fbfae-b565-11dc-92e9-001a4bd43ed6
createReport for ba2b0947-bf26-11dc-a50e-001a4bd46e84
Caught Error (ignoring): exceptions.ValueError
Expecting object: line 1 column 152 (char 152)
Sleeping for 4.977672 seconds.


Here is the JSON for that second uid.
[processor@dm-breakpad01 1]$ cat ./10/2/bp_ENjF7n/ba2b0947-bf26-11dc-a50e-001a4bd46e84.json 
{"Vendor": "Mozilla", "Name": "", "BuildID": "2007121120", "timestamp": 1199933396.73, "UserID": "df6e88b9-d9df-4d8d-bcf0-5a0e685b8848", "ProductName": [processor@dm-breakpad01 1]$

CCing morgamic.

Comment 2

[(not currently active) Ted Mielczarek]

That looks like incomplete JSON.  That seems bad, especially since it's our collector code that writes the JSON in the first place.

Comment 3

[Aravind Gottipati [:aravind]]

We have had a few other like that in the past and morgamic put in checks to dump such JSONS.  looks like we need a few more of those?

Comment 4

[Aravind Gottipati [:aravind]]

I cleared the offending json, so your report should show up soon.