Character encoding sometimes lost, displaying ???? instead of non-Latin international characters

RESOLVED INCOMPLETE

Status

()

Firefox
General
RESOLVED INCOMPLETE
11 years ago
8 years ago

People

(Reporter: David Bailey, Unassigned)

Tracking

2.0 Branch
x86
Windows XP
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [CLOSEME 2010-07-30], URL)

(Reporter)

Description

11 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11

After using the browser for several hours, visiting sites which use non-Latin (non-ASCII) character-sets, the international characters are displayed as question marks (????).  Closing Firefox and re-starting it resolves the problem.

I have not installed any other character-sets to the default installation of Firefox.  I have not changed default setting for character-encoding.

Current settings for character encoding are:

Unicode (UTF-8)
Auto-Detect: (Off)

Reproducible: Sometimes

Steps to Reproduce:
1. Use browser for several hours.
2. Visit a non-Latin website.
Actual Results:  
non-Latin character-sets display as question marks (????)

Expected Results:  
non-Latin character-sets should display as international characters (eg Kanji, Cyrillic etc.)

Pentium-D 3GHZ with 2GB RAM.
(Reporter)

Comment 1

11 years ago
My browser continues to exhibit this behaviour after upgrading to Firefox/2.0.0.12
This bug was originally reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.6 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode
Whiteboard: [CLOSEME 2010-07-30]
Version: unspecified → 2.0 Branch
No reply, INCOMPLETE. Please retest with Firefox 3.6.8 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
You need to log in before you can comment on or make changes to this bug.