414591 - New mail alerts/sounds don't appear/play if previous mail has not been read

Status: NEW

(MailNews Core :: Networking: IMAP, enhancement)

Description

[John Frickson]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11
Build Identifier: version 2.0.0.9 (20071031)

A new mail alert will appear and the sound effect will play when a new email is delivered. If that email is not read, additional new emails will not show the alert or play the sound. So if an unimportant email is ignored, a later important email will go unannounced.

There should be configuration options for both alerts and sounds:
1. Never play/show (existing option)
2. Play/show on first occurance (effectively, the current option)
3. Play/show every time (new option)


Reproducible: Always

Steps to Reproduce:
1. Options/General/When new message arrives: enable alerts and sounds
2. Receive an email but ignore it
3. Receive another email and don't get notified



I currently do all IMAP, so it may be an IMAP only problem. But I suspect it's a problem for POP as well.

Comment 1

[Magnus Melin [:mkmelin]]

Confirming RFE. 

Now with the tb2 notification showing a summary, often I see it's something not so important, but I still "have to" click on it, not to miss other new mails I'd like to get notified about.

Comment 2

[Wayne Mery (:wsmwk)]

Is this still seen in version 3.1?

Comment 3

[John Frickson]

(In reply to comment #2)
> Is this still seen in version 3.1?

Using version 3.1.8 under Linux.

There are actually two situations. I'm not sure if they both existed when I made the initial bug report. I am using Thundirbird for email for four separate accounts.

The first situation is as described in the original report and is still a problem.

The second is as follows:
1) Receive a new email on account1 and ignore it.
2) A new email comes in for account2. The alert notification displays, but it shows the information from the email from account1.

Comment 4

[rsx11m]

> I currently do all IMAP, so it may be an IMAP only problem. But I suspect it's
> a problem for POP as well.

Per bug 898885 comment #6 this only affects IMAP accounts while POP accounts seem to show the alert with each incoming message even if the biff state is still set.