manage bookmark causes browser to close

RESOLVED INCOMPLETE

Status

()

Firefox
Bookmarks & History
--
critical
RESOLVED INCOMPLETE
11 years ago
10 years ago

People

(Reporter: krava2, Unassigned)

Tracking

2.0 Branch
x86
Windows XP
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

11 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11

When I try to manage my bookmarks the browser will close.  Therefore, I cannot manage my bookmarks.

Reproducible: Always

Steps to Reproduce:
1.Click on bookmarks
2.Click on manage bookmarks
3.Browser closes
Actual Results:  
Cannot manage bookmarks.

Expected Results:  
I expect to be able to manage my bookmarks as I have been able to in the past.

Let me manage my bookmarks instead of closing the browser. Note, only my home page was open when I clicked on my manage bookmarks.

Comment 1

11 years ago
Does this also happen in safemode and or with a new profile?  Have you tried to disable each extension, one by one to see which one may be the culprit?

Comment 2

11 years ago
Can you open your bookmarks.html file and compare it to an earlier version in the bookmarkbackups folder?  How large is your bookmarks.html file?  Do you use a bookmark managing extension?
(Reporter)

Comment 3

11 years ago
I was able to organize my bookmarks until recently.  Nothing has changed on my computer that I am aware of.  I can open my bookmark backup folder.  1585kb is the size of my html file.  I do not us a bookmark managing extension.
I have had no reason to try safemode or a new profile.  I have not tried to disable each extension, one by one.  I cannot get into the manage bookmark area to doing anything as the Firefox closes as soon as I click on manage bookmarks.
I have uninstalled Firefox and reinstalled it several hours later.  And, I still cannot get to manage bookmarks.

Comment 4

11 years ago
Ok, your bookmarks file is HUGE and my have actually gotten corrupted.  I'm not sure what the fix is.  Bug 310192 describes a MUCH smaller file that already causes problems.  Yours is more than three times larger.  You may want to consider opening your bookmarks.html up in a new profile and only bookmarking the ones you actually use.

Also, Firefox 3 uses a new system for managing bookmarks maybe that will work for you.
(Reporter)

Comment 5

11 years ago
When will Firefox 3 be available?

Comment 6

10 years ago
After downloading Fire Fox 3.0 and uninstalling 2.0 I cannot go to the Home Depot web site without Fire Fox shutting down.  I have tried just googling the web site and then trying to log in.  I have tried using my bookmarks and then logging in.  The system shuts down every time.  I have tried several other bookmarked sites and they all appear to work

Comment 7

10 years ago
Jim Wojo, your issue has nothing at all to do with this bug report.  Please file a separate bug for your issue.  
@Reporter: do you still encounter your issue using the latest Firefox 2 version?
you can get a copy of it here: http://www.mozilla.com/en-US/firefox/all-older.html
if not, please close this bug as WORKSFORME. thank you.
if yes, please try to migrate your bookmarks.html file to a new profile (for testing purposes only).
how-to: http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
Version: unspecified → 2.0 Branch

Comment 9

10 years ago
no answer, resolving incomplete, feel free to reopen if you can provide further
informations or reproduce with current version
Status: UNCONFIRMED → RESOLVED
Last Resolved: 10 years ago
Resolution: --- → INCOMPLETE
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