User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:188.8.131.52) Gecko/20071127 Firefox/184.108.40.206 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:220.127.116.11) Gecko/20071127 Firefox/18.104.22.168 For the past 2 weeks my firefox web browser has been freezing on me - I'm about ready to trash this web browser and go with Opera as I hate IE but love your software but am frustrated it keeps hanging on me! It doesn't matter what page I'm on - it just keeps freezing on me! Sick of this! Reproducible: Sometimes Steps to Reproduce: 1. surfing 2. surfing 3. just freezes! Actual Results: nothing happens it freezes on me Expected Results: had to close and restart keep surfing like it did 2 weeks ago! Had no problems 2 weeks ago!
Have you installed any add-ons, themes or plugins for Firefox in the past 2 weeks? Any other new software? Have you tried scanning your computer for virus, trojans etc? Does the problem occur also in Firefox Safe Mode? (it temporarily disables add-ons and themes, this test will help us narrow down the cause of the problem) -- See http://kb.mozillazine.org/Safe_Mode If you have any plugins installed, please make sure they are the latest versions (see about:plugins and https://pfs.mozilla.org/plugins/). Please describe what you mean by freeze, does it hang permanently or does it recover if you wait a short while (say 30 seconds). Does Firefox use 100% CPU when the freeze occurs?
Component: Software Update → General
QA Contact: software.update → general
No response from reporter. -> INCOMPLETE
Status: UNCONFIRMED → RESOLVED
Last Resolved: 11 years ago
Resolution: --- → INCOMPLETE
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