416677 - crash if i open 2 tabs or more on Firefox 2.0.0.12

Status: VERIFIED INCOMPLETE

(Firefox :: General, defect)

Description

[Marcio Yudi Shimoda]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; pt-BR; rv:1.8.1.12) Gecko/20080201 Firefox/2.0.0.12
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; pt-BR; rv:1.8.1.12) Gecko/20080201 Firefox/2.0.0.12

Since Firefox version 2.0.0.11, it's maybe crash if i open 2 or more tabs of differents sites (e.g. Catho, Gmail) or it freezes by a instant and come back to normal.
On fewers versions it doesn't happen, i could open 15 to 20 tabs without problems!

I'm thinking that's because any extensions that i've installed before.


Reproducible: Sometimes

Steps to Reproduce:
1. Have Firefox 2.0.0.11 or newer installed on Windows XP SP2;
2. Enter on a site like Gmail, then open a new tab to other site. After that, i click on a link and it's open a popup window.
3. I make some changes on the form in the popup. I click on submit button and Firefox maybe crash or freeze.
Actual Results:  
Firefox will crash, Windows will notice me that it's made a illegal instruction and the result may be send to Microsoft;

Firefox will freeze, after some time(10~60 minutes) it will come back to normal.

Expected Results:  
I expected that it could show some debug information, about in which component the error is happening.

Extensions:
Adblock plus 0.7.5.3
Configuration mania 1.09.2007122901
Cooloris Previews 2.6
CustomizeGoogle 0.69
del.icio.us bookmarks 1.5.44
DownThemAll 0.9.9.10
Firebug 1.05
FireGPG 0.4.8
FlashGot 0.7.9
Foxmarks Bookmark Synchronizer 2.0.43
Foxytunes 2.9.5
Greasemonkey 0.7.20080121.0
Media Pirate - The video downloader 2.3
Mouse gestures 1.5.2
NoScript 1.3.2
Orkut Toolbar 1.4
PDF Download 1.0.1.0
Seachbar Autosizer 1.3.7
Skype extension for Firefox 2.2.0.70

Theme: Firefox (Default)

--

about:buildconfig

Build platform
target
i586-pc-msvc

Build tools
Compiler 	Version 	Compiler flags
$(CYGWIN_WRAPPER) cl 	12.00.8804 	-TC -nologo -W3 -Gy -Fd$(PDBFILE)
$(CYGWIN_WRAPPER) cl 	12.00.8804 	-TP -nologo -W3 -Gy -Fd$(PDBFILE)

Configure arguments
--enable-application=browser --enable-update-channel=release --enable-official-branding --enable-optimize --disable-debug --disable-tests --enable-static --disable-shared --enable-svg --enable-canvas --enable-update-packaging

Comment 1

[Matthias Versen [:Matti]]

Do you crash if the Firefox safemode ?
(http://kb.mozillazine.org/safe_mode)
Please proviude a Talkback IF of that crash.
(http://kb.mozillazine.org/Talkback)

Comment 2

[[:Cww]]

matti means Talkback (quality feedback agent) ID.  You'll have to enable the Talkback extension.

Comment 3

[Marcio Yudi Shimoda]

My Firefox says that the Talkback extension is disabled because it's incompatible with Firefox 2.0.0.12.
Is there any way that i could install it? 

Comment 4

[[:Cww]]

Go to Tools>Addons and click Find Updates in the lower left-hand corner and make sure you're using the latest updates for all your extensions.

Comment 5

[[:Cww]]

If you're having lots of weird compatibility issues, you may have gotten a corrupted update.  In that case, a fresh reinstall is the best approach.

Comment 6

[Matthias Versen [:Matti]]

Please download the Full 2.0.0.12 Firefox installer and install Firefox with the custom install option and be sure that you select talkback there.

But be sure that you are crashing in the safemode before you do that.

Comment 7

[Jo Hermans]

no response in a long time, and not enough data to go on

see <https://developer.mozilla.org/En/How_to_get_a_stacktrace_for_a_bug_report>