User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:22.214.171.124) Gecko/20080201 Firefox/126.96.36.199 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:188.8.131.52) Gecko/20080201 Firefox/184.108.40.206 Since yesterday I can't open my messages in gmail anymore. I click on a message and it does nothing other than tell me that it is loading. When I change back to the older version of gmail, I don't have that problam. Since I have made no changes of any kind and it worked well before yesterday, I don't know what the problem is. I tried it in IE and had no problem. Unfortunately, gmail always changes me back to the new version every time I close the program. Reproducible: Always Steps to Reproduce: 1. 2. 3.
Have you tried: - Firefox's safe-mode, to exclude extension/theme problems - a new profile - a reinstall in a new empty folder? http://kb.mozillazine.org/Safe_Mode_(Firefox) http://kb.mozillazine.org/Profile_Folder
Also try clearing your cache, deleting Google cookies.
I cleared all my private data and cookies and now it works again. I had just done it a week ago. Something must have gone wrong. Thank you for your help. Irene
Status: UNCONFIRMED → RESOLVED
Last Resolved: 10 years ago
Resolution: --- → FIXED
Not FIXED as it wasn't an issue in Firefox code. Marking INVALID. Glad to hear that you're back up and running.
Resolution: FIXED → INVALID
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