417149 - Windows update and windows live messenger are not working

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Leonardo Moura]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; pt-BR; rv:1.8.1.12) Gecko/20080201 Firefox/2.0.0.12
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; pt-BR; rv:1.8.1.12) Gecko/20080201 Firefox/2.0.0.12

After I installed firefox, Windows Update is not working anymore - error 80072ee2 (even inside IE) and Windows live messenger (8.1) is not working anymore too - error 81000306.
I am not able to access any webpage inside microsoft domain (www.microsoft.com, http://*.update.microsoft.com or http://download.windowsupdate.com) or webpages such as www.globo.com or www.myspace.com (also even inside IE).
I tried to uninstall Firefox, but the problem remained.
It is critical because I'm loosing security paths from microsoft.

Reproducible: Always

Steps to Reproduce:
1.Just open Windows Live Messenger
2.Just start Windows update
3.Just access the sites listed above
Actual Results:  
I received error codes and softwares don't work.
On the webpages, they remain loading all the time, but without success.

Expected Results:  
Be able to use the softwares and see these webpages with firefox.

I'm using a laptop HP Pavilion dv6232br.

Comment 1

[Wayne Mery (:wsmwk)]

 Leonardo, 
do you still see this problem using version 3.x?
if not, please set resolution to invalid or worksforme as appropriate according to resolutions shown at https://bugzilla.mozilla.org/page.cgi?id=fields.html#status

Comment 2

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.x or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.