Closed Bug 417369 Opened 17 years ago Closed 10 months ago

TrendMicro Housecall w/ Java Engine isn't updating, instead it hangs (Firefox 3)

Categories

(Core :: General, defect)

x86
Windows Vista
defect

Tracking

()

RESOLVED WONTFIX

People

(Reporter: mike.lierman, Unassigned)

References

()

Details

When I go to http://housecall65.trendmicro.com/ to do a Java RunTime scan of my computer it gets to the point where it says updating definitions and then it hangs there for a while then tells me that it failed. Happens in the last nightly of Firefox 3. I think I have seen this in Firefox 2 before but I can't remember when. I do have the latest Runtime Environment and the bug is reproducible in Firefox 3 Beta 3 and Minefield PreB4 Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9b3) Gecko/2008020514 Firefox/3.0b3 ID:2008020514
Summary: TrendMicro Housecall w/ Java Engine isn't updating, instead it hangs → TrendMicro Housecall w/ Java Engine isn't updating, instead it hangs (Firefox 3)
Does it still work in FF2 ?
Not reproduced on Windows XP SP2 + JRE 1.6.0_03-b05 Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9b4pre) Gecko/2008021304 Firefox/3.0b4pre
Product: Firefox → Core
QA Contact: general → general
Still problematic in Firefox 3 PreB4. I have the latest Java and latest nightly build. It works but I get this message from TrendMicro: "An error occurred while trying to transfer data from the Internet! Do you want Trend Micro HouseCall to try resending the required files?"" You guys arn't getting this error?
Severity: normal → S3

No more Java.

Status: NEW → RESOLVED
Closed: 10 months ago
Resolution: --- → WONTFIX
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