417401 - Crashes every 20 minutes

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[James McMillan]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.12) Gecko/20080201 Firefox/2.0.0.12
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.12) Gecko/20080201 Firefox/2.0.0.12

After installing the latest updates, Firefox crashes after 20 minutes of use.

Reproducible: Always

Steps to Reproduce:
1.Typically logged into yahoo.com and attempting to delete read emails.
2.
3.
Actual Results:  
crashes after 20 minutes of use

Expected Results:  
It should have allowed deletions without crashing.

Comment 1

[Jeremy Baron]

Submit a few crash reports and get us the IIDs (incident ID).

http://support.mozilla.com/kb/Quality+Feedback+Agent
http://support.mozilla.com/kb/Firefox+crashes

Comment 2

[Mike Lierman]

This doesn't happen to any of our computers. Along with what Jeremy (comment #1) requested it would be nice to have a little more information like what Yahoo version is it (classic for the All New Mail). Did you change anything in Firefox that caused this? And does Firefox work in safe mode? (For accessing Firefox Safemode please see: http://kb.mozillazine.org/Safe_mode).


Thanks,
-Mike

Comment 3

[Mats Palmgren (inactive)]

No response from reporter.

-> INCOMPLETE