418965 - cannot create a bug for a new product

Status: RESOLVED WORKSFORME

(Bugzilla :: Bugzilla-General, defect)

Description

[William]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8.1.8) Gecko/20071022 Ubuntu/7.10 (gutsy) Firefox/2.0.0.8
Build Identifier: bugzilla 2.22.2

In "parameters" configuration, "makeproductgroups" and "useentrygroupdefault" are "On".  When creating a new product, there is group with same name created as well.  But somehow when trying to create a new bug, the product newly created isn't shown at all.


Reproducible: Always

Steps to Reproduce:
1.creating a new product, 
2.editing the newly created product, adding "Version", "Component"
3.editing the newly created product, " Update group access controls", checking the check box of group which has same name of newly created product. "entry" is "On", "MemberControl" is "default", "OtherControl" is "N/A"
4.clicking on "New" link on the footer to create a new bug, but the newly created product isn't shown
5.but under the "Search" "product" drop down, the newly created product is shown.
Actual Results:  
can't see any newly created product, so can't add a new bug for the new product

Expected Results:  
the newly created product should be shown, so we can add a new bug.

Comment 1

[Frédéric Buclin]

You forgot to add a component in your new product. Without any component in the product, it's impossible to add bugs to it. That's why you don't see your product listed.

Comment 2

[William]

I did add one component, and did add one version as well.  User.pm is checking on component and version, so I definitely set both.

Comment 3

[Frédéric Buclin]

(In reply to comment #0)
> 3.editing the newly created product, " Update group access controls", checking
> the check box of group which has same name of newly created product. "entry" is
> "On", "MemberControl" is "default", "OtherControl" is "N/A"

Hum, ok, I missed the part where you said you added a version and component. Sorry!

Now, my next assumption is that you are *not* in the group you are talking about above (the one with the same name as the product). And as ENTRY is on, you cannot add new bugs to this product as only members of the group above can do so.

Make sure you really belong to the group. If not, then the bug is invalid.

Comment 4

[William]

Thanks for the response.  The login is a memeber of "admin".  Also in "Group Access" of the login, I explicitly added the newly created project.  Somehow it still didn't work.  It is a bit strange.

Comment 5

[Max Kanat-Alexander]

You might not be in that group, even if you're the admin. In any case, this isn't a bug, it's definitely a support issue, so I'd suggest asking on the support mailing list described here:

  http://www.bugzilla.org/support/