impossible to fully uninstall firefox for further reinstalling after cleaning the system (trojans)

RESOLVED INCOMPLETE

Status

()

Firefox
Installer
--
major
RESOLVED INCOMPLETE
10 years ago
10 years ago

People

(Reporter: Kirill, Unassigned)

Tracking

2.0 Branch
x86
Windows XP
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: CLOSEME 2008-05-11)

(Reporter)

Description

10 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; ru; rv:1.8.1.12) Gecko/20080201 Firefox/2.0.0.12
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; ru; rv:1.8.1.12) Gecko/20080201 Firefox/2.0.0.12

your uninstaller leaves loong long trails! I had a problem with trojans and after fixing it Firefox couldn't run! Only after deleting all it's folders for all "users" in Windows (XP SP2) and reinstalling, that was some answer. But now (!) I found that it's going to crash when I'm trying to play a flash video and turning it on fullscreen mode (youtube for ex.). This is awesome stuck! Really need the FULL uninstall tool for lovely Firefox!!! I want to use Firefox after normal installation further.

Reproducible: Always

Steps to Reproduce:
1.find some flash video with capability of turning on fullscreen
2.play it
3.turn on fullscreen mode

Actual Results:  
firefox stops and "trying" to make something with adobe flash player (plugin?). And it's trying it veeeery long :) (about 5 minutes).

Expected Results:  
Normally play a flash video after turning on fullscreen.
(Reporter)

Updated

10 years ago
Version: unspecified → 2.0 Branch
What specifically is being left behind when using the uninstaller?
Kirill, can you provide a response to comment #1?
Whiteboard: CLOSEME 2008-05-11
Closing as incomplete -> no feedback

Reporter: if you still see this Problem with a recent Firefox Release or Firefox 3 Beta 5, feel free to reopen. Please see also Comment #1, thx :)
Status: UNCONFIRMED → RESOLVED
Last Resolved: 10 years ago
Resolution: --- → INCOMPLETE
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