419102 - Search results have URIs for locales different than content displays

Status: VERIFIED FIXED

(support.mozilla.org :: Knowledge Base Software, task)

Description

[Chris Ilias [:cilias]]

1. Search for "proxy connection".
2. The third result should be 
"Firefox cannot load web sites but other programs can

The proxy server is refusing connections; Server not found. Verify that your connection settings in Firefox are correct. You can use the settings of a ... "

3. Look at the URI. It's <http://support.mozilla.com/kb/Firefox+%D0%BD%D0%B5+%D0%BC%D0%BE%D0%B6%D0%B5+%D0%B7%D0%B0%D0%B2%D0%B0%D0%BD%D1%82%D0%B0%D0%B6%D0%B8%D1%82%D0%B8+%D0%B2%D0%B5%D0%B1-%D1%81%D0%B0%D0%B9%D1%82,+%D0%B0%D0%BB%D0%B5+%D1%96%D0%BD%D1%88%D1%96+%D0%B1%D1%80%D0%B0%D1%83%D0%B7%D0%B5%D1%80%D0%B8,+%D0%BD%D0%B0%D0%BF%D1%80%D0%B8%D0%BA%D0%BB%D0%B0%D0%B4,+Internet+Explorer+-+%D0%BC%D0%BE%D0%B6%D1%83%D1%82%D1%8C>.

It should be <http://support.mozilla.com/kb/Firefox+cannot+load+web+sites+but+other+programs+can>.

(That Ukrainian article is also currently in the staging area.)

Comment 1

[[:Cww]]

I'm making this critical.  It's impossible to do LiveChat when you can't give people links to articles that make sense.  Most of our new helpers don't know how to manually make new URLs and it would slow them down a lot if they can't just click on a search result and copy over the URL.  (Especially since it works fine on some pages and not on others.)

My testcase is search on:

smart bookmark folders

first link is Smart Bookmarks Folders but the URL is http://support.mozilla.com/en-US/kb/%E3%82%B9%E3%83%9E%E3%83%BC%E3%83%88%E3%83%96%E3%83%83%E3%82%AF%E3%83%9E%E3%83%BC%E3%82%AF%E3%83%95%E3%82%A9%E3%83%AB%E3%83%80 (Japanese)  The content is English.

http://support.mozilla.com/en-US/kb/Smart+Bookmarks+Folders works fine if you manually enter it but http://support.mozilla.com/en-US/kb/Smart+Bookmark+Folders (easy typo) gives a scary 404.  We can't have that when our helpers are giving out links.

Comment 2

[[:Cww]]

After discussion, splitting the difference and calling it major.

Comment 3

[[:Cww]]

Laura will take it.

Comment 4

[David Tenser [:djst]]

I don't see this anymore. Chris?

Comment 5

[Chris Ilias [:cilias]]

No, but search results do still contain links to articles in other locales. I wonder if this is a result of l10n fallback. :-\

Comment 6

[David Tenser [:djst]]

That sounds like a separate bug though.

Comment 7

[Chris Ilias [:cilias]]

Okay, should I bother filing a bug, or is that going to be fixed when we switch search engines?

Comment 8

[David Tenser [:djst]]

File a bug to keep track of it, seeing as it's now official that you like to file bugs. :)

Comment 9

[Chris Ilias [:cilias]]

FWIW, bug 459328