Closed
Bug 420742
Opened 17 years ago
Closed 17 years ago
new accounts don't create inbox or other files, can't open browse for local directories
Categories
(Thunderbird :: Account Manager, defect)
Tracking
(Not tracked)
RESOLVED
INVALID
People
(Reporter: mikedeboll, Unassigned)
Details
User-Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; InfoPath.2; .NET CLR 1.1.4322; .NET CLR 3.0.04506.648)
Build Identifier: 2.0.0.12 (20080213)
If I try to add a new account in Thunderbird it doesn't create any folders under the account, directory or files in the directory for a local folder on the disk, and won't let me browse for a local directory in the account settings. Tried reinstalling and starting in safe mode no change. Using version 2.0.0.12 (20080213) with enigmail, thunderbirthday, lighting, morefunctionsforaddressbook, and talkback extensions installed. Used to work fine. Don't know if change is due to upgrade or not.
Windows XP SP2
Reproducible: Always
Steps to Reproduce:
1. Go to account settings, add account, email account
2. Add an account, pop3, uncheck global inbox, fill in other info
3. click finish
Actual Results:
Thunderbird creates an account example@whatever.com but the account doesn't have an inbox, drafts, sent trash or any other folder. Go back into account settings to look at the account and under server settings if you click browse for local directory nothing happens and the line stays grey/blank. Look on disk under Application Data\Thunderbird\Profiles\default\*****\Mail and no new folder was created for the account. (should have been pop.secureserver-2.net)
Expected Results:
Account was addes and folders appeared.
Tried disabling addons, reinstalling, no change. I can create other new accounts, tried with deleting and re-creating my newsfeeds account of type RSS which worked fine.
| Reporter | ||
Comment 1•17 years ago
|
||
Solved.
Root directory structure had gotten changed after moving a profile to a new computer. I had found the problem before and changed it in the account settings under folder directories but now found in prefs.js the root entry was still set to F: drive so new accounts where trying to be made where there is not a drive anymore.
user_pref("mail.root.imap", "c:\\DOCUMENTS AND SETTINGS\\username\\APPLICATION DATA\\THUNDERBIRD\\Profiles\\default\\path\\ImapMail");
user_pref("mail.root.nntp", "C:\\Documents and Settings\\*\\Application Data\\Thunderbird\\Profiles\\default\\path\\News");
user_pref("mail.root.nntp-rel", "[ProfD]News");
user_pref("mail.root.none", "c:\\DOCUMENTS AND SETTINGS\\username\\APPLICATION DATA\\THUNDERBIRD\\Profiles\\default\\path\\Mail");
user_pref("mail.root.pop3", "c:\\DOCUMENTS AND SETTINGS\\username\\APPLICATION DATA\\THUNDERBIRD\\Profiles\\default\\path\\Mail");
user_pref("mail.root.pop3-rel", "[ProfD]../../../../../../username/APPLICATION DATA/THUNDERBIRD/Profiles/default/path/Mail");
Status: UNCONFIRMED → RESOLVED
Closed: 17 years ago
Resolution: --- → FIXED
Comment 2•17 years ago
|
||
->INVALID (FIXED is only used when known code changes resolved the issue)
https://bugzilla.mozilla.org/page.cgi?id=fields.html#resolution
Resolution: FIXED → INVALID
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Description
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