421037 - If i have multi tabs open and open the transfer window open and close main window Firefox next time i open firefox ALL tabs are gone!

Status: RESOLVED DUPLICATE of bug 354894

(Firefox :: Session Restore, defect)

Description

[Morten Jørgensen]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.8.1.12) Gecko/20080201 Firefox/2.0.0.12
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.8.1.12) Gecko/20080201 Firefox/2.0.0.12

If i have multi tabs open and open the transfer window open and close main window Firefox next time i open firefox ALL tabs are gone!

if i close the transfer window first and close firefox, firefox works just fine with tabs..
This happens everytime i try to generate the bug. 

Reproducible: Always

Steps to Reproduce:
1. Open Transfer Window
2. Close Main Window Firefox(Browser Part)
3. Close transfer Window
4. Open Firefox(Browser part)
5. All tabs are now gone!
Actual Results:  
Tabs are gone ;) 

Expected Results:  
I should have remembered the tabs like allways ;)

Comment 1

[Simon Bünzli]

Morten: Does this issue still happen on the latest version of Firefox 3.0?

If so, does this also happen when starting Firefox in Safe Mode?

Comment 2

[Morten Jørgensen]

Yep still happens in firefox 3.0 :) And havnt tried it in SafeMode..

Comment 3

[Simon Bünzli]

Just to make sure:
* You've set Firefox to "show [your] tabs and windows from last time" on startup?
* You don't have any other Firefox related window open after step 3 in comment #0 (e.g. the Error Console, Bookmarks Manager, etc.)?
* You don't use any sessions related extension such as Tab Mix Plus (that's why you have to test in Safe Mode as well)?

Comment 4

[Morten Jørgensen]

1: It allways show last time windows, turned on.

2: never have bookmarks or anything open.

3: have NO plugins installed :)

Comment 5

[Simon Bünzli]

Interesting. Could you now please do the following:

1. Navigate to about:config, filter for javascript.options.showInConsole and double-click it, so that the value is |true| and the line bold.
2. Open Tools -> Error Console.
3. Close all other Firefox windows.
4. Copy all errors into a text editor (so that after restarting Firefox you can post them here).
5. Find the file sessionstore.js and copy it out.
6. Close the Error Console.
7. Make a second copy of sessionstore.js.
8. Also copy the file prefs.js and (if it exists) user.js
9. Restart Firefox and check Tools -> Error Console for further errors.

Then post all errors from the console in this bug and email me the three or four files you've copied out (they might contain sensitive information, so you might want to open them in a text editor first and overwrite the bits you don't want me to see with XXX).

Comment 6

[Morten Jørgensen]

okay :P got to number 3 then i ran out of the tracks? :P Which Firefox windows? and i dont see any erros beside some Google Screw up with the designs..

Comment 7

[Simon Bünzli]

(In reply to comment #6)
> Which Firefox windows?

At least the one you've opened the Error Console from (and also make sure that neither Downloads Manager, nor Add-ons Manager, etc. are open).

> and i dont see any erros beside some Google Screw up with the designs..

In this case, please ignore step 4 if you don't see any errors after having closed everything but the Error Console.

Comment 8

[Morten Jørgensen]

cant find any of thoes files :S Vista says 0 files... with thoes names

and no errors beside google designe screwup

Comment 9

[Simon Bünzli]

All of these files are in your profile folder (see <http://support.mozilla.com/en-US/kb/Profiles#Windows_Vista>). I guess Vista doesn't search that one by default.

Comment 10

[Morten Jørgensen]

All files mailed :)

Comment 11

[Simon Bünzli]

I've received _one_ intact copy of sessionstore.js and prefs.js, thanks.
Next bunch of questions:
* Was this the sessionstore.js from step 5 or from step 7?
* Did that session actually fail to restore at step 9?
* Does the problem persist if you disable the installed extensions (Flashblock, CoolIris, etc.)?

Comment 12

[Morten Jørgensen]

*The session was from step 5 :)

*And The session failed..

*And dont think so also fails on a fresh install on my other laptop..

Comment 13

[Simon Bünzli]

(In reply to comment #12)
> *The session was from step 5 :)

That one looked fine. So I'll need the one from step 7 as well (if the file still exists).

> *And dont think so also fails on a fresh install on my other laptop..

A fresh installation of Firefox - or a _clean profile_ (see <http://support.mozilla.com/en-US/kb/Managing+profiles> for how to create one)? A clean profile would be more valuable.

P.S.: Just so we know, could you also please post once again your user agent (from Help -> About Mozilla Firefox the string starting with Mozilla/5.0)?

Comment 14

[Simon Bünzli]

Morten: Any answers to comment #13?

Comment 15

[Morten Jørgensen]

1: The File is gone :(


2: A fresh install on my other Laptop.. have 2 laptops...

3: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1

Comment 16

[Simon Bünzli]

(In reply to comment #15)
> 1: The File is gone :(

That explains why the session can't be restored. Unfortunately I'm at loss as to why the file disappears. Interestingly, the file you've sent me (comment #10) doesn't look quite right, either (it claims that Firefox has already shut down when it obviously hasn't). I've never seen or read about such behavior, so far.

> 2: A fresh install on my other Laptop..

I've set up a profile with the same extensions and preference settings as you've got (i.e. as per the prefs.js you've mailed me) and still can't reproduce this issue with Firefox 3.0.1 on WinXP. Could be Vista specific.

Just to be sure, could you nonetheless try a clean profile first? See <http://support.mozilla.com/en-US/kb/Managing+profiles> for how to create one. Thanks.

Comment 17

[Morten Jørgensen]

still the same :(


now i just use internet download manger so the transfer window dosnt popup... :)