Closed Bug 423494 Opened 17 years ago Closed 17 years ago

Firefox crashes when closing a tab after visiting Amazon.com [@ 0x300bf8c3][@ 0x300a3de3][@ 0x300a3b09]

Categories

(Core :: Web Painting, defect)

Product:
Core
Component:
Web Painting
Platform:
x86
Windows Vista
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: dougieha, Unassigned)

Details

(Keywords: crash, topcrash)

Crash Data

User-Agent: Mozilla/5.0 (Windows; compatible; U; Windows NT 6.0; en-US; rv:1.9b5pre) Gecko/2008031705 Minefield/3.0b5pre Build Identifier: Mozilla/5.0 (Windows; compatible; U; Windows NT 6.0; en-US; rv:1.9b5pre) Gecko/2008031705 Minefield/3.0b5pre Firefox crashes after I view "Your Account" at Amazon.com and then try to close the tab by either middle-clicking on the tab or using the "Close Tab" button. This appears to be a top-crasher with these three related signatures: http://crash-stats.mozilla.com/report/list?range_unit=weeks&version=Firefox%3A3.0b5pre&range_value=2&signature=%400x300bf8c3 and http://crash-stats.mozilla.com/report/list?range_unit=weeks&version=Firefox%3A3.0b5pre&range_value=2&signature=%400x300a3de3 and http://crash-stats.mozilla.com/report/list?range_unit=weeks&version=Firefox%3A3.0b5pre&range_value=2&signature=%400x300a3b09 I think all three of these are the same bug. For a specific crash report: http://crash-stats.mozilla.com/report/index/2e687dee-f3f3-11dc-98f7-001a4bd43ef6 This has happened with the 2008031605 and the 2008031705 nightlies. Reproducible: Always Steps to Reproduce: 1. Open tab 2. Navigate to Amazon.com (via bookmark or typing into the nav-bar), click on "Your Account", login 3. Close tab by middle-click or close tab button 4. Crash (not always, but often) Actual Results: Firefox crashes Expected Results: Firefox should have closed the tab and not crashed. See details.
Version: unspecified → Trunk
Whiteboard: 0x300bf8c3, 0x300a3de3, 0x300a3b09
Changed title to remove specific crash location, as it seems to vary based on the crash reports.
Summary: Firefox crashes when closing a tab after visiting Amazon.com [@nsWindow::Destroy()] → Firefox crashes when closing a tab after visiting Amazon.com
Component: General → Layout: View Rendering
Keywords: crash
Product: Firefox → Core
QA Contact: general → layout.view-rendering
Keywords: topcrash
Status: UNCONFIRMED → RESOLVED
Closed: 17 years ago
Resolution: --- → DUPLICATE
dbaron: sorry, npdsplay is not in the libraries list for this report these modules are vaguely suspicious: CTAGENT.DLL 1.0.0.11 guard32.dll lgscroll.dll 4.24.99.0 GameHook.dll 4.24.99.0 mdnsNSP.dll 1.0.4.12 Signature @0x300a3de3 UUID 2e687dee-f3f3-11dc-98f7-001a4bd43ef6 Time 2008-03-17 00:24:01-07:00 Uptime 0 Product Firefox Version 3.0b5pre Build ID 2008031605 OS Windows NT OS Version 6.0.6000 CPU x86 CPU Info GenuineIntel family 6 model 15 stepping 6 Crash Reason EXCEPTION_ACCESS_VIOLATION Crash Address 0x300a3de3 Comments Crashing Thread Frame Signature Source 0 @0x300a3de3 1 UserCallWinProcCheckWow 2 DispatchClientMessage 3 __fnDWORD 4 ntdll.dll@0x60e6d 5 nsView::~nsView() mozilla/view/src/nsView.cpp:272 6 nsView::`scalar deleting destructor'(unsigned int) 7 nsIView::Destroy() mozilla/view/src/nsView.cpp:314 8 nsView::~nsView() mozilla/view/src/nsView.cpp:224 9 nsView::`scalar deleting destructor'(unsigned int) 10 nsFrame::Destroy() mozilla/layout/generic/nsFrame.cpp:505 11 nsSubDocumentFrame::Destroy() mozilla/layout/generic/nsFrameFrame.cpp:784 12 nsFrameList::DestroyFrames() mozilla/layout/generic/nsFrameList.cpp:67 13 nsContainerFrame::Destroy() mozilla/layout/generic/nsContainerFrame.cpp:257 14 nsFrameList::DestroyFrames() mozilla/layout/generic/nsFrameList.cpp:67 15 nsContainerFrame::Destroy() mozilla/layout/generic/nsContainerFrame.cpp:257 16 nsBoxFrame::RemoveFrame(nsIAtom*, nsIFrame*) mozilla/layout/xul/base/src/nsBoxFrame.cpp:1024 17 nsCSSFrameConstructor::ContentRemoved(nsIContent*, nsIContent*, int, int*) mozilla/layout/base/nsCSSFrameConstructor.cpp:9648 18 PresShell::ContentRemoved(nsIDocument*, nsIContent*, nsIContent*, int) mozilla/layout/base/nsPresShell.cpp:4787 19 nsNodeUtils::ContentRemoved(nsINode*, nsIContent*, int) mozilla/content/base/src/nsNodeUtils.cpp:167 20 nsGenericElement::doRemoveChildAt(unsigned int, int, nsIContent*, nsIContent*, nsIDocument*, nsAttrAndChildArray&) mozilla/content/base/src/nsGenericElement.cpp:2850 21 nsXULElement::RemoveChildAt(unsigned int, int) mozilla/content/xul/content/src/nsXULElement.cpp:980 22 nsXULElement::IndexOf(nsINode*) mozilla/content/xul/content/src/nsXULElement.cpp:906 23 nsXULElement::RemoveChild(nsIDOMNode*, nsIDOMNode**) mozilla/content/xul/content/src/nsXULElement.h:610 24 NS_InvokeByIndex_P mozilla/xpcom/reflect/xptcall/src/md/win32/xptcinvoke.cpp:101 25 xptiInterfaceEntry::GetMethodInfo(unsigned short, nsXPTMethodInfo const**) mozilla/xpcom/reflect/xptinfo/src/xptiInterfaceInfo.cpp:317
Status: RESOLVED → UNCONFIRMED
Resolution: DUPLICATE → ---
Summary: Firefox crashes when closing a tab after visiting Amazon.com → Firefox crashes when closing a tab after visiting Amazon.com [@ 0x300bf8c3][@ 0x300a3de3][@ 0x300a3b09]
Whiteboard: 0x300bf8c3, 0x300a3de3, 0x300a3b09
In response to comment 4, CTAgent.dll and guard32.dll are part of Comodo Firewall, lgscroll.dll and gamehook.dll are part of Logitech's SetPoint software (for mouse configuration) and mdnsNSP.dll is part of Apple's Bonjour for Windows. None of these are new to my computer, so I don't see how they could change Firefox's behavior from one nightly to the next. Thanks for looking into this (at least, a bit)!
Looks like these crashes have stopped, and I can no longer reproduce. Resolving WORKSFORME.
Status: UNCONFIRMED → RESOLVED
Closed: 17 years ago → 17 years ago
Resolution: --- → WORKSFORME
Crash Signature: [@ 0x300bf8c3] [@ 0x300a3de3] [@ 0x300a3b09]
Component: Layout: View Rendering → Layout: Web Painting
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