424490 - Unable to connect to Internet using Firefox

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Ken Turner]

User-Agent:       Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727)
Build Identifier: 

I double click Firefox icon (shortcut) to connect to Internet. Instead, get Windows Media with error message. Same thing happens when I try to open Thunderbird. This problem apparently started last Tuesday, March 18th. after I exited Firefox, shut down, then restarted later in day. Now, here's what's leading me to believe it is a Firefox problem: I can double click Internet Explorer icon (shortcut) and connect to Internet with no problem! Also, have no problem with Outlook Express connecting to email server. I prefer using Firefox and Thunderbird so hope you can help me correct problem. 

Reproducible: Always

Steps to Reproduce:
1.Double click shortcut for Firefox
2.Get Windows Media
3.Unable to connect to Internet
Actual Results:  
See above

Comment 1

[Matthias Versen [:Matti]]

Sorry but Bugzilla is not for general support questions.
Please use http://support.mozilla.com , http://support.mozilla.com/forum or in the mozillazine Forum http://forums.mozillazine.org/viewforum.php?f=38