424692 - Firefox crashes on redirect from westlaw.com research portal. [or just crashes on westlaw.com may not be caused by the redirect]

Status: VERIFIED DUPLICATE of bug 421217

(Core Graveyard :: Plug-ins, defect)

Description

[Jay Gairson]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9b5pre) Gecko/2008032304 Minefield/3.0b5pre
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9b5pre) Gecko/2008032304 Minefield/3.0b5pre

Problem:
When visiting a website that quickly redirects the browser [in particular westlaw.com - even before login] and does a pop-up blocker check [even if pop-up blocker is disabled] the browser crashes without warning.  Both of the listed URLs have this problem.  This occurs every time.  The optional entry portal is lawschool.westlaw.com and when you go to Westlaw Research [if you have a login] it immediately crashes.  I have not found other sites that cause this - however this problem did not exist in the past.

This also occurs on the direct URL:
http://web2.westlaw.com/default.wl?fn=_top&rs=WLW8.03&vr=2.0.2


Background and Observations:  This problem did not exist in Firefox 3 beta 3 and does not exist in Firefox 2 any version.

This problem appeared in Firefox 3 beta 4 and still exists in the nightly builds.  I have used this in both OS X 10.5.2 and Windows Vista and have had this problem.  However, it is not consistent in Vista.  Whereas, in OS X 10.5.2 it occurs every time, consistently.  I have tested this on two different OSX 10.5.2 intel macs and have not found a way around it even after completely clearing all Firefox settings and profiles.

I have attempted removing all plugins and this problem still occurs.



Reproducible: Always

Steps to Reproduce:
1.  On Intel OS X 10.5.2:  Start Firefox 3 beta 4 or later.
2.  Type in the location bar the URL:  http://www.westlaw.com/
3.  Watch the browser crash.  Every. Single. Time.
Actual Results:  
Browser crashes.

Expected Results:  
Browser displays page, doesn't crash.

This may be caused by the javascript on the page, however it doesn't occur anywhere else on the Westlaw portal site - except the research pages.  It appears to be related to the login request information.  I do not have a debug build installed [nor the time to do so, sorry] so have been unable to test the explicit cause.

Comment 1

[Matthias Versen [:Matti]]

Do you get the crash also in the Firefox safemode ?
Please provide a crash ID from about:crashes

this is wfm with SM trunk

Comment 2

[Jay Gairson]

I attempted downgrading, older versions no longer work.  I tracked my install history, it appears to have started after last weeks Safari update from Apple.

This also occurs in safemode.

Minefield 3.0b5pre - 2008032304
safemode: (73cd3017-f962-11dc-a0d4-001a4bd46e84) http://crash-stats.mozilla.com/report/index/73cd3017-f962-11dc-a0d4-001a4bd46e84
normal mode:  (1c266a78-f962-11dc-a3be-001a4bd43ed6) http://crash-stats.mozilla.com/report/index/1c266a78-f962-11dc-a3be-001a4bd43ed6

3.0b2: (f17cb5eb-f928-11dc-8591-001a4bd43ed6) http://crash-stats.mozilla.com/report/index/f17cb5eb-f928-11dc-8591-001a4bd43ed6
3.0b3: (ce686005-f928-11dc-9abf-001a4bd46e84) http://crash-stats.mozilla.com/report/index/ce686005-f928-11dc-9abf-001a4bd46e84
3.0b5pre: (dc7aead1-f927-11dc-a564-001a4bd43e5c) http://crash-stats.mozilla.com/report/index/dc7aead1-f927-11dc-a564-001a4bd43e5c
(d4ffdcf3-f927-11dc-8a71-001a4bd43ed6) http://crash-stats.mozilla.com/report/index/d4ffdcf3-f927-11dc-8a71-001a4bd43ed6
(1137b2c0-f921-11dc-bce5-001a4bd46e84) http://crash-stats.mozilla.com/report/index/1137b2c0-f921-11dc-bce5-001a4bd46e84
(9ce6a3a6-f91e-11dc-bfde-001a4bd43ef6) http://crash-stats.mozilla.com/report/index/9ce6a3a6-f91e-11dc-bfde-001a4bd43ef6
(4d1788e1-f91e-11dc-85f2-001a4bd43e5c) 3.0b4: http://crash-stats.mozilla.com/report/index/4d1788e1-f91e-11dc-85f2-001a4bd43e5c
(3edc99bd-f91e-11dc-8e43-001a4bd43e5c) http://crash-stats.mozilla.com/report/index/3edc99bd-f91e-11dc-8e43-001a4bd43e5c
(362a6ad9-f91e-11dc-ad29-001a4bd43ed6) http://crash-stats.mozilla.com/report/index/362a6ad9-f91e-11dc-ad29-001a4bd43ed6

Again - does not occur in 2.x.

Comment 3

[Mats Palmgren (inactive)]

WFM, Firefox 2008032304 on MacOSX 10.5.2 (fully updated)

Jay, please enter about:plugins in the location bar and paste the results here.

Comment 4

[Matthias Versen [:Matti]]

0  	JS_SetPrivate  	 mozilla/js/src/jsapi.c:2857
1 	NPObjWrapperPluginDestroyedCallback(PLDHashTable*, PLDHashEntryHdr*, unsigned int, void*) 	mozilla/modules/plugin/base/src/nsJSNPRuntime.cpp:1774
2 	PL_DHashTableEnumerate 	pldhash.c:724
3 	nsJSNPRuntime::OnPluginDestroy(_NPP*) 	mozilla/modules/plugin/base/src/nsJSNPRuntime.cpp:1815
4 	ns4xPluginInstance::Stop() 	mozilla/modules/plugin/base/src/ns4xPluginInstance.cpp:960
5 	DoStopPlugin(nsPluginInstanceOwner*, int) 	mozilla/layout/generic/nsObjectFrame.cpp:1747
6 	nsObjectFrame::StopPluginInternal(int) 	mozilla/layout/generic/nsObjectFrame.cpp:1816
7 	nsObjectFrame::PrepareInstanceOwner() 	mozilla/layout/generic/nsObjectFrame.cpp:1570
8 	nsObjectFrame::Instantiate(char const*, nsIURI*) 	mozilla/layout/generic/nsObjectFrame.cpp:1634
9 	nsObjectLoadingContent::Instantiate(nsIObjectFrame*, nsACString_internal const&, nsIURI*) 	mozilla/content/base/src/nsObjectLoadingContent.cpp:1681
10 	nsAsyncInstantiateEvent::Run() 	mozilla/content/base/src/nsObjectLoadingContent.cpp:147
11 	nsThread::ProcessNextEvent(int, int*) 	mozilla/xpcom/threads/nsThread.cpp:510
12 	NS_ProcessPendingEvents_P(nsIThread*, unsigned int) 	nsThreadUtils.cpp:180
13 	nsBaseAppShell::NativeEventCallback() 	mozilla/widget/src/xpwidgets/nsBaseAppShell.cpp:119
14 	nsAppShell::ProcessGeckoEvents(void*) 	mozilla/widget/src/cocoa/nsAppShell.mm:306

I bet you have the Silverlight Plugin installed,the stack trace is matching

Comment 5

[Jay Gairson]

Argh!  Correct!  Thank you.  Sorry about the excess work. :(