425155 - Browser crashes when click on navigation bar link on www.mothercare.co.uk

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Duncan Harris]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.8.1.12) Gecko/20080201 Firefox/2.0.0.12
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.8.1.12) Gecko/20080201 Firefox/2.0.0.12

Browser crashes when click on "Nursery" navigation bar link on above web page

Reproducible: Always

Steps to Reproduce:
1. Visit http://www.mothercare.co.uk/
2. mouse click on "Nursery" navigation bar link on above web page

Actual Results:  
Browser crashes

Expected Results:  
display page

Comment 1

[Ria Klaassen (not reading all bugmail)]

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.12) Gecko/20080201 Firefox/2.0.0.12

Works for me.

Comment 2

[Duncan Harris]

Further check: it is repeatable here, but it only crashes on one of my three PCs. However the other two are Windows 2000 / Firefox 2.0.0.12. How can I get more diagnostics? Presumably it could be an addon I have installed?

Comment 3

[Duncan Harris]

Same result on 2.0.0.13

Comment 4

[Matthias Versen [:Matti]]

It's caused by an addon if it works in the safemode.
Disable the addons one-by-one to find the addon that is casuing this

Comment 5

[Duncan Harris]

OK thanks. It works in safe mode. It seems to be caused by the RealPlayer Browser Record Plugin 1.0.

Comment 6

[Matthias Versen [:Matti]]

you should notifiy the author of that extension about that problem