425191 - help menu not working

Status: RESOLVED INCOMPLETE

(Firefox Graveyard :: Help Documentation, defect)

Description

[venkatesh]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.0.3705; .NET CLR 1.1.4322)
Build Identifier: 4567

help menu not working

Reproducible: Always

Steps to Reproduce:
1.
2.
3.
Actual Results:  
help menu not working

Expected Results:  
  work properly

Comment 1

[Carsten Book [:Tomcat]]

what exactly is not working, can you describe this a little more detailed ? Which Firefox Version do you use ?

Comment 2

[Ria Klaassen (not reading all bugmail)]

Help -> points to http://www.mozilla.org/support/ now.
Seems to be Bug 423486.

Comment 3

[Wolf]

(In reply to comment #1)
SeaMonkey 1.1.9
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.9) Gecko/20071030 SeaMonkey/1.1.6 Mnenhy/0.7.5.666

Steps to Reproduce:
1.Browser Menue - Edit
2. - Preferences
3. - in Preferences Window click Help
Actual Results:  
a new window without text.

Comment 4

[Tim Bogus]

I am experiencing a similar problem on an Intel macbook: https://bugzilla.mozilla.org/show_bug.cgi?id=428909.

Last night my FF 3b5 crashed 5 times trying to open the help menu.  It hung for about 4-5 seconds this morning before opening...

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9) Gecko/2008051202
Firefox/3.0

target
i386-apple-darwin8.8.4

Comment 5

[Mike Schroepfer]

Can you please try RC1 and if it doesn't work give us the exact steps to reproduce the problem..

Comment 6

[Mike Connor [:mconnor]]

please renominate only with a reply to comment 5