425196 - AT&T Uverse Yahoo email crashes when clicking on Sender's email

Status: VERIFIED INCOMPLETE

(Firefox :: General, defect)

Description

[Jeff]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9b4) Gecko/2008030714 Firefox/3.0b4
Build Identifier: Firefox/3.0b4

Using AT&T UVerse service with Yahoo email, clicking on a Sender's email freezes the screen with a whitish transparency, locks up all other Firefox pages, and then shows an error stating the session crashed. I tried to do a print screen of it in my other window while typing this to you, but it crashed all of my pages, and I had to start over.
I have to copy my data into Word in order to do a print screen of the crash, because this page will crash and erase data entered, even after choosing the option to "restore Previous Session" when I open another page.


Reproducible: Always

Steps to Reproduce:
1.Open AT&T email from http://att.my.yahoo.com
2.Click on any sender's email, either once for Preview, or double click to open.
3.Page goes transparent white, freezes all Firefox sessions, and crashes.
Actual Results:  
All pages crash and will repeat every time.





Expected Results:  
Firefox crashes all open pages.

Open the sender's email.

Comment 1

[Wayne Mery (:wsmwk)]

can you reproduce this unconfirmed problem using newest firefox 3.x or 3.1 beta?
 http://www.mozilla.com/en-US/firefox/all-beta.html

Comment 2

[Tyler Downer [He/Him]]

@Reporter, we have not heard back from you in a while, so I am closing this bug as INCOMPLETE. You can reopen this bug if more information becomes available. Some helpful information you can provide us is found at http://quality.mozilla.org/bug-writing-guidelines. You should also use a recent version of Firefox, from http://www.getfirefox.com.