425349 - In FF2.0.0.12 "CheckForUpdates" gives malformed XML error

Status: RESOLVED INCOMPLETE

(Toolkit :: Application Update, defect)

Description

[John O'Duinn [:joduinn] (please use "needinfo?" flag)]

In FF2.0.0.12, when I do Help->CheckForUpdates, I get the software update dialog box with the heading "Welcome to the Software update". 

In the body of the dialog, it says: "There were problems checking for, downloading or installing this update. Firefox could not be updated because:
AUS: Update XML File Malformed (200)"

The only option is to click the "Finish" button. I retried this 3 times, and the 3rd time, the update downloaded and installed fine. 

(Note: my home DSL internet connection was working fine throughout, as I could surf the web with that machine, and another machine, at the time just fine.)

Comment 1

[Matthias Versen [:Matti]]

Do you have the kaspersky firewall installed ?
it could be also bug 419257 or bug 390746....

Comment 2

[Robert Strong (they/them - no direct email)]

John, is this still reproducible? This was likely caused by either the network or the server.

Comment 3

[Ed Morley [:emorley]]

Closing since now after whiteboard closeme date and no reply to last comment.

Please reopen/comment with further info, if you still see this issue with Firefox 3.6.13 or later in safe mode:
http://support.mozilla.com/kb/Safe+Mode