426361 - Lacks or shows a blank 'Bookmark Toolbar Folder', when you open a new window from an existing.

Status: RESOLVED INCOMPLETE

(Firefox :: Toolbars and Customization, defect)

Description

[Giacomo Stelluti Scala]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.8.1.13) Gecko/20080311 Firefox/2.0.0.13
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.8.1.13) Gecko/20080311 Firefox/2.0.0.13

If you open a new Firefox window from a running process instance (firefox.exe) using the 'New Window' menu item (from the 'File' menu), you will get a blank 'Bookmark Toolbar Folder'; or maybe you lose it (because is not usable).
Actually I am more inclined to the first hypothesis, because the GUI allocates the same space.

Reproducible: Always

Steps to Reproduce:
1. Start Firefox (no matter if there is already another instance running).
2. From the just open Firefox, choose 'New Window' from 'File' menu.
3. The new window will lacks the 'Bookmark Toolbar Folder'.
Actual Results:  
The newly open window lacks (or presents a blank) 'Bookmark Toolbar Folder'.

Expected Results:  
The newly open window should have the same GUI layout scheme of the parent window;  the window should not lacks 'Bookmark Toolbar Folder' (or presents it blank).

The same bug happens in my Linux box running Ubuntu 7.10 with Firefox 2.0.0.12.

Now I post the 'about:buildconfig' of this Firefox (Win Vista).
#START-POST{
about:buildconfig

Build platform
target
i586-pc-msvc

Build tools
Compiler 	Version 	Compiler flags
$(CYGWIN_WRAPPER) cl 	12.00.8804 	-TC -nologo -W3 -Gy -Fd$(PDBFILE)
$(CYGWIN_WRAPPER) cl 	12.00.8804 	-TP -nologo -W3 -Gy -Fd$(PDBFILE)

Configure arguments
--enable-application=browser --enable-update-channel=release --enable-official-branding --enable-optimize --disable-debug --disable-tests --enable-static --disable-shared --enable-svg --enable-canvas --enable-update-packaging
#}END-POST.

More info:
OS: Windows Vista Business (Upgraded from Home Edition).
Laptop: Sony VAIO VGN-FZ21M

Comment 1

[Ria Klaassen (not reading all bugmail)]

I couldn't reproduce this with Firefox 2.0.0.13 on Windows XP.
Maybe caused by an add-on?

Comment 2

[Giacomo Stelluti Scala]

(In reply to comment #1)
> I couldn't reproduce this with Firefox 2.0.0.13 on Windows XP.
> Maybe caused by an add-on?

OK, I'll list my add-ons:
All-in-One Sidebar
Answers
British English Dictionary
del.icio.us
Dictionary Switcher
Dizionario Italiano
DOM Inspector
Download Statusbar
Talkback

I will disable one by one extensions and will report here results.

Comment 3

[Giacomo Stelluti Scala]

(In reply to comment #1)
> I couldn't reproduce this with Firefox 2.0.0.13 on Windows XP.
> Maybe caused by an add-on?

You're right disabling 'All-in-One Sidebar' and restarting firefox the problem disappears.
Now left a question... Is this a Firefox or add-on problem?
The fact that the problem appears with the add-on is not a guarantee that Firefox has not problems.

Now what to do with this bug?

Comment 4

[Ria Klaassen (not reading all bugmail)]

Are you using the latest version? Did you try updating it?
https://addons.mozilla.org/en-US/firefox/addon/1027
In many cases authors are working on updates on other pages than AMO, so you could try googling for it.
Not sure if you reported this issue for Firefox 2 or 3. If for 3, see Bug 411764.

Comment 5

[Tyler Downer [He/Him]]

This bug was reported using Firefox 3.0 or older, which is no longer supported. The bug has also not been changed in over 500 days and is still in UNCO.
Reporter, please retest this bug in Firefox 3.6.10 or later using a fresh profile, http://support.mozilla.com/en-US/kb/managing+profiles. If you still see this problem, please update the bug. If you no longer see the bug, please set the resolution to RESOLVED, WORKSFORME.

This is a mass search of unconfirmed bugs that have no activity on them, so if you feel a bug was marked in error, just remove the CLOSEME comment in the whiteboard within the next month.

Comment 6

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.