427533 - After install I get thunderbird is running close tb then open again?

Status: RESOLVED INCOMPLETE

(Toolkit :: Startup and Profile System, defect)

Description

[Gene]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.12) Gecko/20080201 Firefox/2.0.0.12
Build Identifier: 2.0.0.12

I have look to see if tb was in taskmanager=no removed and reinstalled many times
? Did a search and found tb programs in prefetch folder, removed reinstalled? I have gotten it to start once, but no the second time (running already).

Also I want to bring my old prpfiles in to save my mail, addresses, any easy way? after I get the install fixed?
Gene

Reproducible: Always

Steps to Reproduce:
1.install
2.run
3.error tb already running??????
Actual Results:  
1.install
2.run
3.error tb already running??????

Expected Results:  
1.install
2.run
3.error tb already running??????

open???

Comment 1

[Rod Whiteley]

For support in using Thunderbird, see: http://www.mozilla.org/support/thunderbird/

Search there for: already running

The problem with the error message has already been reported here.

Comment 2

[Gene]

That didn't help? Deleted profiles parentlock not there?

Comment 3

[Wayne Mery (:wsmwk)]

Gene, any further progress?

Comment 4

[Robert Strong (they/them - no direct email)]

note: if the error comes from running Thunderbird (whether after an install or not) then this is a startup / profile bug. If the error comes from the installer when installing then it is an installer bug.

Comment 5

[Wayne Mery (:wsmwk)]

good point.

Gene, what drive letter and type of drive is your new profile on?

Comment 6

[Wayne Mery (:wsmwk)]

=> incomplete due to lack of response
please comment if you have updated information