Closed Bug 429301 Opened 12 years ago Closed 10 years ago

mailto links produces an error

Categories

(Firefox :: General, defect)

3.0 Branch
x86
Windows XP
defect
Not set
normal

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: til.b, Unassigned)

Details

(Whiteboard: [CLOSEME 2010-09-15])

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.9b5) Gecko/2008032620 Firefox/3.0b5
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.9b5) Gecko/2008032620 Firefox/3.0b5

mailto-links produces an error in this firefox version in combination with thunderbird Version 2.0.0.12 (20080213) if thunderbird is opened it mean: thunderbird is running but without reaktion. first close thunderbird or restart your system.
at the same time i run firefox 1.5 and it opend the same link without restarting.

Reproducible: Always

Steps to Reproduce:
1.open thunderbird and firefox 3b5
2.click on a linked e-mailadress
3.get the error message
I can't recreate this behavior. It works for me on the latest nightly build:
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9pre) Gecko/2008041606 Minefield/3.0pre and Thunderbird 2.0.0.12.

If you have extensions enabled, be sure to disable them and try again.  Also, check on the preferences menu (Tools->Options, Application Tab) and see what the default hanlder is for "mailto" protocol.  It should be set to "Thunderbird" if you always want mailto links to open in thunderbird.
Reporter, are you still seeing this issue with Firefox 3.6.x or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles
Whiteboard: [CLOSEME 2010-09-15]
Version: unspecified → 3.0 Branch
No reply, INCOMPLETE. Please retest with Firefox 3.6.10 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Closed: 10 years ago
Resolution: --- → INCOMPLETE
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