429301 - mailto links produces an error

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Til]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.9b5) Gecko/2008032620 Firefox/3.0b5
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.9b5) Gecko/2008032620 Firefox/3.0b5

mailto-links produces an error in this firefox version in combination with thunderbird Version 2.0.0.12 (20080213) if thunderbird is opened it mean: thunderbird is running but without reaktion. first close thunderbird or restart your system.
at the same time i run firefox 1.5 and it opend the same link without restarting.

Reproducible: Always

Steps to Reproduce:
1.open thunderbird and firefox 3b5
2.click on a linked e-mailadress
3.get the error message

Comment 1

[cmtalbert]

I can't recreate this behavior. It works for me on the latest nightly build:
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9pre) Gecko/2008041606 Minefield/3.0pre and Thunderbird 2.0.0.12.

If you have extensions enabled, be sure to disable them and try again.  Also, check on the preferences menu (Tools->Options, Application Tab) and see what the default hanlder is for "mailto" protocol.  It should be set to "Thunderbird" if you always want mailto links to open in thunderbird.

Comment 2

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 3.6.x or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

Comment 3

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.10 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.