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Thunderdbird won't work properly with Roadrunner.com

RESOLVED INCOMPLETE

Status

Thunderbird
Message Compose Window
RESOLVED INCOMPLETE
10 years ago
8 years ago

People

(Reporter: Roger McLaren, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: closeme 2009-08-09, URL)

(Reporter)

Description

10 years ago
User-Agent:       Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; InfoPath.1; .NET CLR 1.1.4322)
Build Identifier: Thunderdbird 2.0.0.12 (20080213)

My e-mails aer received scrambled (jibberish: UoIvSQ
MogAIcN4rDmUOeq0/0yJOWcxhzjmS9+La7Mh/+KpCRX8Iq6T3WIaKsZYGA4OfKxBBYn+gSPm
gYPaqKIMCVEEAQ8DDHx+REMJUUdfkqAETg3WH6DQIUjS4ZVyBMKCEUrHN1aVj+2RwyDtCEcK
INGjF+1pHDtdCz4Nk6BUdQohIht7ig5e9vaVJC3laMdD2nGadkBz9bYn1eIHgr9vJAGd32BE
NxaBhI88JFadWa2jZY1zVjMHf+lAx4ceZJt33OkjJREpP0IEj6z7wyv1wAE1IPeQ5XAqzG2x
lK5DdBhOOQlSqr+94nbcuHMfxiu1hz/+JfXlvn/EHYOKPKg1AqqchUGcSmqEyIthBuk9xP9C
nUPx9chDIEQ44IhZRAintAPh+dc3nMII4NZlhENJjAPgnJ+BncWenMUzLVxDKFir1Vc2LRlp
lV )
I talked with Roadrunner and Time Warrner. They both said my problem was my settings in thunderdbird and I should have thunderdbird give me the proper settings to eliminate my problems. Can you help?

Reproducible: Always

Steps to Reproduce:
1. send out an e-mail using sbjag3@roadrunner.com
2. the receiver reports all they received was jibberish
3. Talked to Roadrunner and Time Warner, they said it was a setting in thunderdbird. 
Actual Results:  
I either write an E-mail or forward one by pressing send. I get a report back receiver can't read the e-mail. 

Expected Results:  
This is part of the e-mail they receive

UoIvSQ
MogAIcN4rDmUOeq0/0yJOWcxhzjmS9+La7Mh/+KpCRX8Iq6T3WIaKsZYGA4OfKxBBYn+gSPm
gYPaqKIMCVEEAQ8DDHx+REMJUUdfkqAETg3WH6DQIUjS4ZVyBMKCEUrHN1aVj+2RwyDtCEcK
INGjF+1pHDtdCz4Nk6BUdQohIht7ig5e9vaVJC3laMdD2nGadkBz9bYn1eIHgr9vJAGd32BE
NxaBhI88JFadWa2jZY1zVjMHf+lAx4ceZJt33OkjJREpP0IEj6z7wyv1wAE1IPeQ5XAqzG2x
lK5DdBhOOQlSqr+94nbcuHMfxiu1hz/+JfXlvn/EHYOKPKg1AqqchUGcSmqEyIthBuk9xP9C
nUPx9chDIEQ44IhZRAintAPh+dc3nMII4NZlhENJjAPgnJ+BncWenMUzLVxDKFir1Vc2LRlp
lV

I have used Thunderdbird with yahoo, Verizon and adelphia e-mail without a problem.

Roadrunner and Time Warner both claim their system is workig fine and the problem is with Thunderbird settings.
As first step send a mail to yourself and watch if the mail is also damaged.
In that case export the mail as file and attach it here.
Reporter can you post an attachment example as in comment #1?

Updated

8 years ago
Whiteboard: closeme-08/09/2009
Whiteboard: closeme-08/09/2009 → closeme 2009-08-09
Closing Incomplete for lack of answers.

Feel free to reopen if you can provide more information.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
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