430488 - Hang while trying to save download to disk

Status: RESOLVED INCOMPLETE

(Toolkit :: Downloads API, defect)

Description

[Robert Werner]

User-Agent:       Opera/9.27 (Windows NT 5.1; U; de)
Build Identifier: http://www.mozilla.com/en-US/products/download.html?product=firefox-2.0.0.14&os=win&lang=de

Every time I try to download files that I wish to save, Firefox crashes and "grabs" into the Windows Explorer. Killing the process doesn't work.
If the download is started in "opening" mode (especially for RARs and ZIPs), everything works fine.

Reproducible: Always

Steps to Reproduce:
1. Install any Version of Firefox (2.0.x or 3.0b5).
2. Try to download an executable.
3. Tell Firefox to save it.
Actual Results:  
Firefox will crash instantly and cannot be killed, only a restart closes it down.

Expected Results:  
Normally (thats what Firefox always does) it should save the file without these problems.

System Info:
MSI MS-7181 (VIA K8M800) with AMD Sempron 3000+ (S754), 2x512M Qimonda@PC3200, Samsung HD501LJ in SATA300-mode, Win XP SP2.

No additional module information (debugging seems to fail), but probably error in 'csrss.exe' and 'explorer.exe' (these processes are also marked when trying to close down Firefox).

Comment 1

[[:Cww]]

Try clearing your downloads.

http://support.mozilla.com/en-US/kb/Unable+to+download+or+save+files#Clear_the_download_history_manually

Comment 2

[Robert Werner]

I should have written that I am clearing my Download History every time Firefox closes, and I already reinstalled my operating system and installed Firefox 2.0.0.14 instead of 3.0b5, but nothing changed.

Other browsers don't show up this bug.

Comment 3

[Robert Werner]

Found out that it may be a Controller problem whether than a Firefox problem, since the VT8237 shows up to be incompatible to the HD501LJ - but don't know if this may be a bug in Firefox also...

Comment 4

[Stephen Donner [:stephend] Not actively reading bugmail]

"Firefox will crash instantly and cannot be killed, only a restart closes it
down." -- that's a hang, rather than a crash, so I'm updating the summary.

Comment 5

[timeless]

http://developer.mozilla.org/en/docs/How_to_get_a_stacktrace_with_WinDbg

!analyze -v -hang

Comment 6

[Matthias Versen [:Matti]]

incomplete