User-Agent: Opera/9.27 (Windows NT 5.1; U; de) Build Identifier: http://www.mozilla.com/en-US/products/download.html?product=firefox-126.96.36.199&os=win&lang=de Every time I try to download files that I wish to save, Firefox crashes and "grabs" into the Windows Explorer. Killing the process doesn't work. If the download is started in "opening" mode (especially for RARs and ZIPs), everything works fine. Reproducible: Always Steps to Reproduce: 1. Install any Version of Firefox (2.0.x or 3.0b5). 2. Try to download an executable. 3. Tell Firefox to save it. Actual Results: Firefox will crash instantly and cannot be killed, only a restart closes it down. Expected Results: Normally (thats what Firefox always does) it should save the file without these problems. System Info: MSI MS-7181 (VIA K8M800) with AMD Sempron 3000+ (S754), 2x512M Qimonda@PC3200, Samsung HD501LJ in SATA300-mode, Win XP SP2. No additional module information (debugging seems to fail), but probably error in 'csrss.exe' and 'explorer.exe' (these processes are also marked when trying to close down Firefox).
Try clearing your downloads. http://support.mozilla.com/en-US/kb/Unable+to+download+or+save+files#Clear_the_download_history_manually
I should have written that I am clearing my Download History every time Firefox closes, and I already reinstalled my operating system and installed Firefox 188.8.131.52 instead of 3.0b5, but nothing changed. Other browsers don't show up this bug.
Found out that it may be a Controller problem whether than a Firefox problem, since the VT8237 shows up to be incompatible to the HD501LJ - but don't know if this may be a bug in Firefox also...
Severity: critical → normal
Version: unspecified → 2.0 Branch
"Firefox will crash instantly and cannot be killed, only a restart closes it down." -- that's a hang, rather than a crash, so I'm updating the summary.
Summary: Crash while trying to save download to disk → Hang while trying to save download to disk
http://developer.mozilla.org/en/docs/How_to_get_a_stacktrace_with_WinDbg !analyze -v -hang
Status: UNCONFIRMED → RESOLVED
Last Resolved: 10 years ago
Resolution: --- → INCOMPLETE
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