431440 - Gmail/IMAP-Folder ('Sent': offline available) must be downloaded explicitly

Status: RESOLVED INCOMPLETE

(MailNews Core :: Networking: IMAP, defect)

Description

[Peter Fischer]

User-Agent:       Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.04506; InfoPath.1)
Build Identifier: http://mozilla.isc.org/pub/mozilla.org/thunderbird/releases/2.0.0.12/win32/de/Thunderbird%20Setup%202.0.0.12.exe

Folders they are MARKed as OFFline-READable !!!
-> MUST be DOWNloaded manually (excl. Inbox ,-)

Reproducible: Always

Comment 1

[Brian Kennelly]

Is this a duplicate of bug #302386? 

Comment 2

[Peter Fischer]

(In reply to comment #1)
> Is this a duplicate of bug #302386? 

unfortunately no !-(

Comment 3

[Brian Kennelly]

Can you describe the problem more clearly?  How does it differ?  What is it doing/not doing? 
(With the "autosync_offline_stores", the non-Inbox folders do get downloaded for me.)

Comment 4

[Peter Fischer]

thats correct ;-) BUT: i wanna ONLY OFFline marked folders get downloaded!
in fact this are 2 essential folders:
1. Inbox &
2. Sent !-)

and: especially if you are a Gmail-User you'll run into a huge problem if Thunderbird does download ALL Folders/Labels ,-)
thats really NOT an option ,-(

Comment 5

[Nikolay Shopik]

mail.imap.check_all_imap_folders also should be enabled.
mail.imap.use_status_for_biff should be disabled with not broken IMAP server
which improve your experience. 

Comment 6

[Peter Fischer]

thats a good input ,-)

but: whats about the per folder based right-click menu-item:
-> 'Check this folder for New Messages' ?-(

and: whats about the 'other' per folder based MAiN-feature:
-> 'Mark this Folder for OFFline-Reading' ?-(

are this 2 essential features BROKEN ???

Comment 7

[Nikolay Shopik]

"Mark this folder for offline-reading" was working for me since 2.0.0.4 but currently I don't use it anymore. Because I sync everything into offline.

Comment 8

[Peter Fischer]

with a Gmail-Account its NOT recommended to sync every folder/label !-)

Comment 9

[Peter Fischer]

Attachment: Essential Feature BROKEN ???

Comment 10

[Brian Kennelly]

(In reply to comment #4)
> thats correct ;-) BUT: i wanna ONLY OFFline marked folders get downloaded!
I understand now.  As noted in #302386, the autosync setting applies to any folder selected, and ignores the 'use offline' flag. 

> and: especially if you are a Gmail-User you'll run into a huge problem if
> Thunderbird does download ALL Folders/Labels ,-)
> thats really NOT an option ,-(
Any folder you don't select will not be downloaded, but I agree that that can be a problem.  You can unsubscribe any folders you don't ever want to select.

Comment 11

[Brian Kennelly]

(In reply to comment #5)
> mail.imap.check_all_imap_folders also should be enabled.
I prefer the per-folder setting.  It reduces the overhead, because only a few of my folders are targets for server-side filters.

> mail.imap.use_status_for_biff should be disabled with not broken IMAP server
> which improve your experience. 
The effect of this setting is to make Thunderbird SELECT each folder when checking for new messages.  This makes the autosync setting work without manual selection, but is more overhead.

Comment 12

[Brian Kennelly]

(In reply to comment #6)
> thats a good input ,-)
> 
> but: whats about the per folder based right-click menu-item:
> -> 'Check this folder for New Messages' ?-(
> 
> and: whats about the 'other' per folder based MAiN-feature:
> -> 'Mark this Folder for OFFline-Reading' ?-(
> 
> are this 2 essential features BROKEN ???
> 

These features work correctly, as designed.  The first works as expected.  The second works with the manual synchronise.  

Would it be more accurate to change the description of this bug to "IMAP autosync offline should respect the 'offline folder' settting"?

Comment 13

[Brian Kennelly]

See also #333846 and #329229.

Comment 14

[Peter Fischer]

(In reply to comment #11)
> (In reply to comment #5)
> > mail.imap.check_all_imap_folders also should be enabled.
> I prefer the per-folder setting.  It reduces the overhead, ...
THAT's also my preferred Choice !-)


(In reply to comment #12)
> (In reply to comment #6)
> > thats a good input ,-)
> >
> > but: whats about the per folder based right-click menu-item:
> > -> 1. 'Check this folder for New Messages' ?-(
> >
> > and: whats about the 'other' per folder based MAiN-feature:
> > -> 2. 'Mark this Folder for OFFline-Reading' ?-(
> >
> > are this 2 essential features BROKEN ???
> >
> These features work correctly, as designed.
i don't think so... see below:

> The first works as expected.
thats definitely NOT the case !-( -> except 'Inbox' ;-)

> The second works with the manual synchronise.  
thats conditional correct if u found 'Manual Synchronize'
in the deepness of TB2 ;-)
AND definitely NOT as suggested in the right-click menu !-(

> Would it be more accurate to change the description of this bug to "IMAP
> autosync offline should respect the 'offline folder' setting"?
if it helps the community for better understanding ?-/ why not...

Comment 15

[Peter Fischer]

especially in case of the Folder 'SPAM' (Gmail) the UNchecked BUT IGNORED feature 'Check this folder for New Messages' is really annoying !-(

Comment 16

[Peter Fischer]

Attachment: One more essential Feature BROKEN ???

Comment 17

[Brian Kennelly]

(In reply to comment #14)
> > > but: whats about the per folder based right-click menu-item:
> > > -> 1. 'Check this folder for New Messages' ?-(
> > The first works as expected.
> thats definitely NOT the case !-( -> except 'Inbox' ;-)
Can you explain?  Are folders with this option selected not being checked for new mail?

> > -> 2. 'Mark this Folder for OFFline-Reading' ?-( 
> > The second works with the manual synchronise.  
> thats conditional correct if u found 'Manual Synchronize'
> in the deepness of TB2 ;-)
It presents itself to you if you go offline, which is probably the only switch to offline mode the designers considered.

> AND definitely NOT as suggested in the right-click menu !-(
I said this one was working as designed, not that it worked as expected.  Technically, it is not broken, because it does work.  

(In reply to comment #16)
> Created an attachment (id=318830) [details]
> One more essential Feature BROKEN ???
> 

I don't understand this comment.  What are you saying is broken?

Comment 18

[Peter Fischer]

(In reply to comment #17)
> (In reply to comment #14)
> > > > but: whats about the per folder based right-click menu-item:
> > > > -> 1. 'Check this folder for New Messages' ?-(
> > > The first works as expected.
> > thats definitely NOT the case !-( -> except 'Inbox' ;-)
> Can you explain?  Are folders with this option selected not being checked for
> new mail?
YES! - and vice versa as u can read in my Comment #15

> > > -> 2. 'Mark this Folder for OFFline-Reading' ?-(
> > > The second works with the manual synchronise.  
> > thats conditional correct if u found 'Manual Synchronize'
> > in the deepness of TB2 ;-)
> It presents itself to you if you go offline, which is probably the only switch
> to offline mode the designers considered.
NO! - AND: 'Inbox' is ALWAYS sync'ed as defined & expected... independent of any OFFline-Switch/-Procedure !-)

> > AND definitely NOT as suggested in the right-click menu !-(
> I said this one was working as designed, not that it worked as expected.
> Technically, it is not broken, because it does work.  
> (In reply to comment #16)
> > Created an attachment (id=318830) [details] [details]
> > One more essential Feature BROKEN ???
> >
> I don't understand this comment.  What are you saying is broken?

as you can see in my next 2 attached Screenshots 'Sync' under any Condition seems to be NOT perfect ;-( -> 'All Messages' are NOT complete!

1. MAiN-Folders are checked for 'Check this folder for New Messages'!
-> Inbox, All Messages & Sent and some of the other Labels/Folders...
-> except SPAM, Trash

2. Two Folders (Inbox & Sent) are checked for 'Mark this Folder for OFFline-Reading'

at Minimum i expect the following (-:
- Headers of 1 & 2 MUST be locally available after Sync!
- Bodies of 2 MUST be locally available after Sync!

based on Design/Definition i expect the SAME without any MANUALLY Sync-Procedure!
(as it does PERFECT in 'Windows Mail', 'Outlook Express', Office 200x!)

Comment 19

[Brian Kennelly]

(In reply to comment #18)
> 
> 1. MAiN-Folders are checked for 'Check this folder for New Messages'!
> -> Inbox, All Messages & Sent and some of the other Labels/Folders...
> -> except SPAM, Trash
> 
> 2. Two Folders (Inbox & Sent) are checked for 'Mark this Folder for
> OFFline-Reading'
> 
> at Minimum i expect the following (-:
> - Headers of 1 & 2 MUST be locally available after Sync!
> - Bodies of 2 MUST be locally available after Sync!
> 
> based on Design/Definition i expect the SAME without any MANUALLY
> Sync-Procedure!
> (as it does PERFECT in 'Windows Mail', 'Outlook Express', Office 200x!)
> 

With "mail.imap.use_status_for_biff" set to false, the first expectation will be met.  All the headers will be downloaded when the folders are checked for new mail. 

The second expectation is, as I understand it, the essence of your bug report.  
Only message bodies in the Inbox are automatically downloaded for offline use, unless you set autosync.  With autosync, message bodies in *all* selected folders are downloaded, whether they are selected for offline use or not.

Comment 20

[Peter Fischer]

(In reply to comment #19)
> (In reply to comment #18)
> >
> > 1. MAiN-Folders are checked for 'Check this folder for New Messages'!
> > -> Inbox, All Messages & Sent and some of the other Labels/Folders...
> > -> except SPAM, Trash
> >
> > 2. Two Folders (Inbox & Sent) are checked for 'Mark this Folder for
> > OFFline-Reading'
> >
> > at Minimum i expect the following (-:
> > - Headers of 1 & 2 MUST be locally available after Sync!
> > - Bodies of 2 MUST be locally available after Sync!
> >
> > based on Design/Definition i expect the SAME without any MANUALLY
> > Sync-Procedure!
> > (as it does PERFECT in 'Windows Mail', 'Outlook Express', Office 200x!)
> >
> With "mail.imap.use_status_for_biff" set to false, the first expectation will
> be met.  All the headers will be downloaded when the folders are checked for
> new mail.
i'll check this during next days !-) - BUT: on the first look with TB v2.0.0.14 it seems to be not a very bad workaround/solution ,-) if so (-: HUGE THX in advance ,-)

> The second expectation is, as I understand it, the essence of your bug report. 
> Only message bodies in the Inbox are automatically downloaded for offline use,
YES !!!--)

> unless you set autosync.  With autosync, message bodies in *all* selected
> folders are downloaded, whether they are selected for offline use or not.
maybe... i'll NOT check this UNwanted workaround ,-(

Comment 21

[Joshua Cranmer [:jcranmer]]

This is an IMAP problem.

Also, could you try toning down the usage of upper case letters and smilies? It makes following the thread of communication quickly difficult.

Comment 22

[Ludovic Hirlimann [:Usul]]

Removing myslef on all the bugs I'm cced on. Please NI me if you need something on MailNews Core bugs from me.

Comment 23

[Wayne Mery (:wsmwk)]

Can't say I understand the point of this report. If someone can restate it in step by step terms (not long sentences) that would be great.

Account settings currently allow offline autosync to be specified at the folder level.

Comment 24

[Phoenix]

Resolved per whiteboard