Closed
Bug 431490
Opened 17 years ago
Closed 16 years ago
Crash on startup, exception 0xc000009a (since 2008-04-28)
Categories
(Firefox :: General, defect)
Tracking
()
VERIFIED
INCOMPLETE
People
(Reporter: greger.cronquist, Unassigned)
Details
(Keywords: crash, stackwanted, Whiteboard: closeme 2009-06-05)
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; sv-SE) AppleWebKit/526+ (KHTML, like Gecko) Version/3.1.1 Safari/525.17
Build Identifier: http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-trunk/firefox-3.0pre.en-US.win32.installer.exe 29-Apr-2008 07:27 (6.9M)
Minefield/Firefox crashes with exception immediately on start up. This is what I get when I load (not run!) the application using windbg:
Microsoft (R) Windows Debugger Version 6.8.0004.0 X86
Copyright (c) Microsoft Corporation. All rights reserved.
CommandLine: "C:\Program Files\Minefield\firefox.exe"
Symbol search path is: *** Invalid ***
****************************************************************************
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
****************************************************************************
Executable search path is:
ModLoad: 00200000 00217000 firefox.exe
ModLoad: 77cf0000 77e17000 ntdll.dll
ModLoad: 778b0000 7798b000 C:\Windows\system32\kernel32.dll
(ce8.624): Unknown exception - code c000009a (first chance)
(ce8.624): Unknown exception - code c000009a (!!! second chance !!!)
eax=00000000 ebx=77db41b8 ecx=0032f6a4 edx=77d49a94 esi=7ffda028 edi=7ffdf000
eip=77cf9cac esp=0032f6d8 ebp=0032f734 iopl=0 nv up ei pl zr na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246
*** ERROR: Symbol file could not be found. Defaulted to export symbols for ntdll.dll -
ntdll!RtlUpdateTimer+0xa7d:
77cf9cac cc int 3
Reproducible: Always
Steps to Reproduce:
1. Launch minefield.
Actual Results:
Crash.
Expected Results:
No crash :)
See details above.
Today I am in this situation too.
I installed RC2 and used it for some days until now.
I tried reverting the files of the folder "Mozilla Firefox" to a date before the crash without success.
I tried to uninstall and then reinstall Firefox RC2 without deleting personal settings without success.
I have no idea of what triggered this problem.
Comment 4•16 years ago
|
||
do you see this problem started in safe mode using the most recent version of FF? If so see http://kb.mozillazine.org/Firefox_crashes and post crash report id http://kb.mozillazine.org/Breakpad (or get trace per comment 1)
Keywords: crash,
stackwanted
Whiteboard: closeme 2009-06-05
Comment 5•16 years ago
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||
and please reopen if you can add any details like a crash report, or additional details.
Status: UNCONFIRMED → RESOLVED
Closed: 16 years ago
Resolution: --- → INCOMPLETE
Updated•14 years ago
|
Status: RESOLVED → VERIFIED
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Description
•