431560 - freezing

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[John O Neill]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.14) Gecko/20080404 Firefox/2.0.0.14
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.14) Gecko/20080404 Firefox/2.0.0.14

it freezes the browser and it cant be shut down

Reproducible: Always

Steps to Reproduce:
1.
2.
3.


Expected Results:  
function

This is an continuous problem since you did an upgrade 2 yrs ago, which causes freezing. Any screen with graphics such a youtube or others causes the problems. Surely its time you got this right and ironed it out.

Comment 1

[Ria Klaassen (not reading all bugmail)]

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.14) Gecko/20080404 Firefox/2.0.0.14

After it has loaded it is a rather quiet site, at least, when I tried it.
Maybe the problem is caused by an add-on? Please try safe-mode to rule this out:
http://kb.mozillazine.org/Safe_Mode_(Firefox)

Comment 2

[Tyler Downer [He/Him]]

This bug was originally reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.6 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode

Comment 3

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.8 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.