432136 - Mouse leaves trail behind when in tightvnc session

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Will Starck]

User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8.1.14) Gecko/20080404 Firefox/2.0.0.14
Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8.1.14) Gecko/20080404 Firefox/2.0.0.14

When logged into a tightvnc session, the mouse leaves a trail of pointers behind making tightvnc unusable. This does not occur in PC version of Firefox. tightvnc is running on an ubuntu linux box.

Reproducible: Always

Steps to Reproduce:
1. open a tightvnc session
2. move mouse

Actual Results:  
observe mouse leaving a trail of pointer images behind on screen

Expected Results:  
Mouse should clean up after itself

screenshot here: http://www.tigernet.net/images/ff_tightvnc.png

Comment 1

[Matthias Versen [:Matti]]

VNC is a Java applet, does it work on other browsers ?

Comment 2

[Will Starck]

Yes, works fine on Safari

Comment 3

[arnauvp]

I confirm this bug and it's annoyance :s In fact it's not only the cursor but any kind of image drawn of the remote desktop (windows, widgets, icons) which are incorrectly refreshed/redrawn. For instance, when dragging a window around, maximizing, minimizing, etc. This effectively renders the application useless.

It happens both in FF and Camino, but only on the mac versions. Windows and Linux versions work perfectly. It's not a java machine issue because in Safari it works great, too.

User agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.4; ca; rv:1.9b5) Gecko/2008032619 Firefox/3.0b5

User agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en; rv:1.8.1.9) Gecko/20071025 Camino/1.5.3

The problem appears in tightVNC and RealVNC (which come from the same code, though the second one has been mostly rewritten, specially the drawing part) Java clients. It can happen when using any encoding (raw, tight, etc.), but it's worse in some than others.

Really hope you can have a look at it!
ArnauVP

Comment 4

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 3.6.10 or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

Comment 5

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.x or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.