Closed Bug 432306 Opened 16 years ago Closed 16 years ago

Google Apps account intermittent 403 Forbidden authentication errors

Categories

(Calendar :: Provider: GData, defect)

Product:
Calendar
Component:
Provider: GData
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED WORKSFORME

People

(Reporter: smoorhouse, Unassigned)

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9b5) Gecko/2008032620 Firefox/3.0b5
Build Identifier: 0.4

The scenario is we have a Google Apps account and is using Thunderbird/Lightning/GData Provider to sync calendars. We each have some shared corporate calendars to which we subscribe.  Each employee runs Thunderbird in order to watch alarms, etc.

Periodically, Thunderbird will re-prompt for credentials for the calendar at seemingly random intervals. 

What appears in the error console is:

Login failed for xxxxxxxx@yyyyy.com HTTP Status 403
Login failed. Status: 1

After re-entering the credentials, things seem to continue normally.

The credentials are stored in the Password Manager, and normally work just fine.



Reproducible: Sometimes

Steps to Reproduce:
1.
2.
3.
Still experiencing these issues with the latest nightlies? I haven't been able to reproduce this, the only similar thing I have is that once in a while my gmail accounts don't seem to accept my mail password when in thunderbird.
I've been trying the 2008-08-10 nightly build of lightning and gdata provider. I'm still experiencing the periodic prompting for authentication for the calendars after a period of leaving Thunderbird open and idle.  However, the error message in console is gone.  Instead, I see some "warning" level messages like this:

Warning: There has been an error reading data for calendar: [calendarname removed].  However, this error is believed to be minor, so the program will attempt to continue. Error code: 0x80040111. Description: null

Warning: There has been an error reading data for calendar: [calendarname removed].  However, this error is believed to be minor, so the program will attempt to continue. Error code: READ_FAILED. Description: 

The calendar that appears in these warnings is the first calendar Thunderbird prompts the user for authentication.
Strange...could you somehow find out if this error happens after a fixed amount of time? Maybe Google is timing out the login session which triggers the relogin.

Also (sorry for saying this again...), please test the latest release or nightly.
I do not seem to be experiencing this problem anymore on Lightning 0.8 and Provider for Google Calendar 0.5 release versions.
Sorry, my mistake.  I actually am not observing the problem on Lightning 0.9 and Provider for Google Calendar 0.5.

My calendar refresh interval is set for 30 minutes.
WFM based on commend #5
Status: UNCONFIRMED → RESOLVED
Closed: 16 years ago
Resolution: --- → WORKSFORME
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