Closed Bug 432429 Opened 17 years ago Closed 17 years ago

Firefox crashes after I refuse (skip) an addon update

Categories

(Toolkit :: Add-ons Manager, defect)

x86
Windows XP
defect
Not set
major

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: mulamax, Unassigned)

Details

(Keywords: crash)

Attachments

(1 file)

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.14) Gecko/20080404 Firefox/2.0.0.14 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.14) Gecko/20080404 Firefox/2.0.0.14 Hello, I'm using Firefox 2.0.0.14. I have installed some addons and a notificaion is displayed as any update for them is available. It happens, sometimes, that an addon us buggy, or for some reason I don't want to update it, so I click on Skip button in the update window. After that, the browser restarts and crashes: the only way to have it working agin is accepting the updates... even if i don't want them. Reproducible: Always Steps to Reproduce: 1.Install some addons (i.e. Distrus, Colorful Tabs), older version 2.Wait Firefox to propose upgrading with newer version 3.Click "Skip" button Actual Results: After that, the browser crashes. If restarted, the addon update window appears again; everytyme the updating is skipped, the browser crashes. If addons are installed, it starts normally Expected Results: Start normally even if no updating has been made
Can you please provide talkback ids for the crashes you are seeing: http://kb.mozillazine.org/Talkback
Keywords: crash
Summary: "Cannot" refuse addons updates → Firefox crashes after I refuse (skip) an addon update
Attached file Report file
Unfortunately I'm using the portable version running from my pendrive... Quality feedback isn't present. :-( The only thing I can actually report is the contents of the bug report my system tries sendinng to Microsoft: AppName: firefox.exe AppVer: 1.8.20080.40413 ModName: xpcom_core.dll ModVer: 1.8.20080.40413 Offset: 00001797 In addition, a text file is created in my user's LOCALS folder: 7f59_appcompat.txt ('Ive attached it). Hope it's useful... Regards, MAx
Attachment #319975 - Attachment mime type: application/octet-stream → text/plain
That is unfortunately not helpful I think. Do you see the same issue with the official Firefox?
Product: Firefox → Toolkit
No response and we need more information to go on to investigate this, closing for now.
Status: UNCONFIRMED → RESOLVED
Closed: 17 years ago
Resolution: --- → INCOMPLETE
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