Firefox crashes after I refuse (skip) an addon update

RESOLVED INCOMPLETE

Status

()

Toolkit
Add-ons Manager
--
major
RESOLVED INCOMPLETE
10 years ago
10 years ago

People

(Reporter: MAx, Unassigned)

Tracking

({crash})

Firefox Tracking Flags

(Not tracked)

Details

Attachments

(1 attachment)

43.38 KB, text/plain
Details
(Reporter)

Description

10 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.14) Gecko/20080404 Firefox/2.0.0.14
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.14) Gecko/20080404 Firefox/2.0.0.14

Hello,
I'm using Firefox 2.0.0.14.
I have installed some addons and a notificaion is displayed as any update for them is available.

It happens, sometimes, that an addon us buggy, or for some reason I don't want to update it, so I click on Skip button in the update window.
After that, the browser restarts and crashes: the only way to have it working agin is accepting the updates... even if i don't want them.


Reproducible: Always

Steps to Reproduce:
1.Install some addons (i.e. Distrus, Colorful Tabs), older version
2.Wait Firefox to propose upgrading with newer version
3.Click "Skip" button
Actual Results:  
After that, the browser crashes.
If restarted, the addon update window appears again; everytyme the updating is skipped, the browser crashes.
If addons are installed, it starts normally

Expected Results:  
Start normally even if no updating has been made
Can you please provide talkback ids for the crashes you are seeing: http://kb.mozillazine.org/Talkback

Updated

10 years ago
Keywords: crash
Summary: "Cannot" refuse addons updates → Firefox crashes after I refuse (skip) an addon update
(Reporter)

Comment 2

10 years ago
Created attachment 319975 [details]
Report file
(Reporter)

Comment 3

10 years ago
Unfortunately I'm using the portable version running from my pendrive... Quality feedback isn't present. :-(

The only thing I can actually report is the contents of the bug report my system tries sendinng to Microsoft:

AppName: firefox.exe	 AppVer: 1.8.20080.40413	 ModName: xpcom_core.dll
ModVer: 1.8.20080.40413	 Offset: 00001797


In addition, a text file is created in my user's LOCALS folder: 7f59_appcompat.txt ('Ive attached it).
Hope it's useful...

Regards,
MAx

Updated

10 years ago
Attachment #319975 - Attachment mime type: application/octet-stream → text/plain
That is unfortunately not helpful I think. Do you see the same issue with the official Firefox?
(Assignee)

Updated

10 years ago
Product: Firefox → Toolkit
No response and we need more information to go on to investigate this, closing for now.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 10 years ago
Resolution: --- → INCOMPLETE
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