432815 - firefox created js3250.dll error when printing gmail emails and fails to print

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Jerry Hastings]

User-Agent:       Mozilla/5.0 (Windows; U; Win 9x 4.90; en-US; rv:1.8.1.14) Gecko/20080404 Firefox/2.0.0.14
Build Identifier: Mozilla/5.0 (Windows; U; Win 9x 4.90; en-US; rv:1.8.1.14) Gecko/20080404 Firefox/2.0.0.14

I receive an error message when I click the print icon to print an email in a google mail type application (Wildblue.net email-a form of gmail). The message says: "Firefox created an error in js3250.dll and now Firefox will close. If the problem persists, restart your computer.". The print job does not happen and when I click done or close on the message, Firefox closes. The problem persisted so I shut down my computer and restarted. The problem still happened!




Reproducible: Always

Steps to Reproduce:
1.log in to my email provider wildblue.net - a form of gmail
2.select an email from the inbox
3.click the print icon on the email or select file then print. When the printable page comes up, this message does too.
Actual Results:  
the described message appears

Expected Results:  
Printed the selected email

No other problems occur-thus far.

Comment 1

[Jerry Hastings]

Wildblue.net email is an ISP provided email service that is operated by Google through their gmail program. I log on through wildblue and after entering the desired email address and password, there occurs a transfer over to gmail. The email program from that point on is exactly the same as regular gmail.

Comment 2

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 3.6.x or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

Comment 3

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.10 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.