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Javascript errors on search engine for help system

RESOLVED INCOMPLETE

Status

()

Firefox
File Handling
RESOLVED INCOMPLETE
10 years ago
7 years ago

People

(Reporter: Lauren, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [CLOSEME 2010-11-15])

Attachments

(1 attachment)

(Reporter)

Description

10 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9b5) Gecko/2008032620 Firefox/3.0b5
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9b5) Gecko/2008032620 Firefox/3.0b5

This issue appeared when working with FireFox 3 in locally deployed websites. It works perfectly when you have a website running the help file:
http://msapps.webworks.com/Downloads/Adam/WWH5/wwhelp/wwhimpl/js/html/wwhelp.htm

However, when someone has the WebWorks Help webpages stored locally on their computer and tries to search them, there are errors in the console, and nothing appears in the search frame. 
We have a certain help system that utilizes a search engine, and does not work  We used our searh

Reproducible: Always

Steps to Reproduce:
1. Download the zip file, and extract it
2. Access the index.html locally
3. Search for "clock" in the text feel
4. Refer to the permission denied errors in the error console 
Actual Results:  
Clicking on the error message regarding to the text, referred to this line of javascript:
    if (WWHFrame.WWHHelp.mInitStage > 0)

Expected Results:  
The following text should have appeared below the text field:
Rank Title

 100. Clocks
  40. Switchtype Timing
   7. Information Sources
   7. Performance
   3. Frequency
   3. Personal Timing Devices and How They Work
(Reporter)

Comment 1

10 years ago
Created attachment 320005 [details]
Contains the help file that encounters the error
This bug was reported using Firefox 3.0 or older, which is no longer supported. The bug has also not been changed in over 500 days and is still in UNCO.
Reporter, please retest this bug in Firefox 3.6.10 or later using a fresh profile, http://support.mozilla.com/en-US/kb/managing+profiles. If you still see this problem, please update the bug. If you no longer see the bug, please set the resolution to RESOLVED, WORKSFORME.

This is a mass search of unconfirmed bugs that have no activity on them, so if you feel a bug was marked in error, just remove the CLOSEME comment in the whiteboard within the next month.
Whiteboard: [CLOSEME 2010-11-15]
No reply, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → INCOMPLETE
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