433049 - More articles... link (rankings page) displays articles not in the KB category

Status: RESOLVED DUPLICATE of bug 487287

(support.mozilla.org :: Knowledge Base Software, task)

Description

[Chris Ilias [:cilias]]

1. Go to <http://support.mozilla.com/tiki-wiki_rankings.php?locale=en-US&limit=500&categId=1>

Pages such as Contributor Home Page, Ask a question, Improving articles, Translating articles, Dynamic Content, and more are appearing in the list. I've also seen instances of staging copies in the list as well.

Could be related to bug 433042.

Comment 1

[David Tenser [:djst]]

Which category does categId=1 correspond to? If changing to 13, I only see articles (no Administration docs).

http://support.mozilla.com/tiki-wiki_rankings.php?locale=en-US&limit=500&categId=13

There are other problems too, though: tiki-wiki_rankings.php doesn't seem to support filtering by locale, so you end up seeing articles in other languages too if there's no en-US equivalent. For example, I see http://support.mozilla.com/en-US/kb/Tuo+tiedot+Safarista.

Comment 2

[Chris Ilias [:cilias]]

<option value="15" >Additional Categories</option>
<option value="18" >Additional Categories::- This is a help article -</option>
<option value="19" >Additional Categories::- This is a support/troubleshooting article -</option>
<option value="13" >Additional Categories::Firefox 2</option>
<option value="14" >Additional Categories::Firefox 3</option>
<option value="17" >Additional Categories::Linked from in-product</option>
<option value="8" >Administration</option>
<option value="1" >Knowledge Base</option>
<option value="20" >Live Chat</option>
<option value="7" >Sandbox/Internal Testing Area</option>
<option value="3" >Staging Area</option>
<option value="11" >Waiting for review</option>

Comment 3

[David Tenser [:djst]]

This does indeed look like a bug then. Nelson, could you take a look?

Filed bug 433184 for the locale problem.

Comment 4

[David Tenser [:djst]]

This bug seems to have fixed itself. I still see bug 433184 though.

Comment 5

[Chris Ilias [:cilias]]

Re-opening, because I still see admin and contributor pages:
209) Firefox Support Home Page
211) Ask a question
215) Contributor Home Page
222) Creating articles
224) Translating articles
225) Improving articles
226) Dynamic Content
228) Requesting an article
229) Best Practices for Support Documents
231) Using SHOWFOR
235) Approving articles and edits
239) Firefox Help

Comment 6

[David Tenser [:djst]]

Eric, can you try to figure out what's wrong? Nelson might be able to provide some insights.

Comment 7

[Chris Ilias [:cilias]]

Yet another pair of duplicate bugs both filed by me.