434965 - When navigating to Google Calendar ... get "loop error" in Firefox 3, but NOT IE 7.

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Len Smith]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9) Gecko/2008051206 Firefox/3.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9) Gecko/2008051206 Firefox/3.0

When navigating to Google Calendar ... get "loop error" in Firefox 3, but NOT IE 7. 



Reproducible: Always

Steps to Reproduce:
1.Go to GMail
2.Click on "Calendar" link at top of page
3.
Actual Results:  
Redirect Loop

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

The browser has stopped trying to retrieve the requested item. The site is redirecting the request in a way that will never complete.

    * Have you disabled or blocked cookies required by this site?
    * NOTE: If accepting the site's cookies does not resolve the problem, it is likely a server configuration issue and not your computer.



Expected Results:  
Google Calendar application

Comment 1

[J Hertel]

Same problem here. I cannot use Google Calendar at all in Firefox due to this - I have to use Internet Explorer 7 :o(.

I am using Firefox 3.0 RC1 ("Mozilla/5.0 (Windows; U; Windows NT 5.1; da; rv:1.9) Gecko/2008051206 Firefox/3.0").

The problem also exists in Safe Mode.

(For Danish users I supply the Danish error text below, so that they are able to search for the error message and find this bug report:

"Cirkulær omdirrigeringsløkke

Firefox har opdaget at serveren henviser forespørgelsen for denne adresse på en måde så den aldrig vil blive færdig.

Browseren har afbrudt en forbindelse, fordi webstedet omdirrigerer forespørgsler til sig selv på en måde, der forhindrer det i nogensinde at blive færdig.")

Comment 2

[J Hertel]

Problem is still there in the final 3.0 ("Mozilla/5.0 (Windows; U; Windows NT 5.1; da; rv:1.9) Gecko/2008052906 Firefox/3.0").

The problem is also there when I use the address https://www.google.com/calendar/render.

Comment 3

[J Hertel]

I just got the same error on another address: 
http://www.pcworld.dk/rss/hits/14817?bid=115

I mention this in case this could be a clue to what is wrong.

When I get the error, the address in the address bar is:
http://www.computerworld.dk/art/46825?a=rssreader&i=115

In IE 7, the error does not occur, and the resulting address in the address bar is:
http://www.computerworld.dk/art/46825?a=rssreader&i=115

Comment 4

[J Hertel]

I found the issue mentioned at http://www.google.com/support/calendar/bin/static.py?page=known_issues.cs :

"Endless redirect loop when accessing Google Calendar via Mozilla Firefox  	

If you're unable to access Google Calendar from Firefox and are seeing a constantly loading page, please clear your cache and cookies. We also recommend temporarily disabling any browser extensions you're using in order to access Google Calendar."

This solved the problem for me. I just deleted the cache and all cookies that were related to google.com.

Comment 5

[Tyler Downer [He/Him]]

This is a mass search for Firefox General bugs filed against version 3.0 that are UNCO and have not been changed for 200 days.

Reporter, please update to Firefox 3.6.10 or alter. Firefox 3.0 is no longer supported and is no longer receiving updates. After you update, please create a fresh profile, http://support.mozilla.com/kb/managing+profiles, and test to see if your bug still exists. If you still the bug, then please post a comment with the version you tested against, and the problem. If the issue is no longer there, please set the RESOLUTION to  RESOLVED, WORKSFORME.

Comment 6

[Tyler Downer [He/Him]]

No reply from reporter, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.