the inbox crashes when i try to read emails

RESOLVED INCOMPLETE

Status

Thunderbird
Account Manager
--
critical
RESOLVED INCOMPLETE
10 years ago
9 years ago

People

(Reporter: Jorge Diaz, Unassigned)

Tracking

({crash})

x86
Windows XP
crash

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

10 years ago
User-Agent:       Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; MEGAUPLOAD 2.0)
Build Identifier: 2.0.0.9

when i open mozilla the inbox starts to read the content but suddenly finish and i try to read a email crash, i already do the compact folder process but i have the same problem, the inbox folder has 2.0gb of space and the hard disk have 15gb of free space. how can i up the disk space to the inbox folder??? it really would help a lot.

Reproducible: Always

Steps to Reproduce:
1.open thunderbird
2.wait to load inbox
3.click on inbox
4.select a email
5.crash :S
6.disable net
7.open thunderbird
8.compact folders
9.start net
10.click download messages 
11.click a mail to read it
12.crash :'(
Actual Results:  
chrash all times

Expected Results:  
a working aplication
(Reporter)

Comment 1

10 years ago
(In reply to comment #0)
> User-Agent:       Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR
> 1.1.4322; .NET CLR 2.0.50727; MEGAUPLOAD 2.0)
> Build Identifier: 2.0.0.9
> when i open mozilla the inbox starts to read the content but suddenly finish
> and i try to read a email crash, i already do the compact folder process but i
> have the same problem, the inbox folder has 2.0gb of space and the hard disk
> have 15gb of free space. how can i up the disk space to the inbox folder??? it
> really would help a lot.
> Reproducible: Always
> Steps to Reproduce:
> 1.open thunderbird
> 2.wait to load inbox
> 3.click on inbox
> 4.select a email
> 5.crash :S
> 6.disable net
> 7.open thunderbird
> 8.compact folders
> 9.start net
> 10.click download messages 
> 11.click a mail to read it
> 12.crash :'(
> Actual Results:  
> chrash all times
> Expected Results:  
> a working aplication

I put the tb in "work without conection" mode and then I compact the inbox, then I put tb in "work with conection" mode and I solve the problem but I want to know if exist any way to delete a mail in the inbox, i mean really delete cause if I press the delete button the mail stays there only marked as deleted and then i have to use the compact folder option but in the microsoft outlook you press Shift + Supr and delete the complete message and in TB exist any option like that?

Comment 2

10 years ago
No option for that to my knowledge. 

Please upgrade to the latest build, if you still crash, we need the talkback crash id to investigate. http://kb.mozillazine.org/Talkback
Version: unspecified → 2.0

Comment 3

9 years ago
if you still see the problem, please include crash id and reopen the bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 9 years ago
Keywords: crash
Resolution: --- → INCOMPLETE
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