Closed Bug 435702 Opened 17 years ago Closed 16 years ago

FF3 crashes when trying to use Java apps

Categories

(Core Graveyard :: Java: OJI, defect)

x86
Windows XP
defect
Not set
critical

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: david_dillard, Unassigned)

References

()

Details

(Keywords: crash)

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9pre) Gecko/2008052206 Minefield/3.0pre Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9pre) Gecko/2008052206 Minefield/3.0pre Try loading up JT Blocks from Yahoo's games section (also tried Backgammon and got the same general problem). Usually the crash happens immediately on game load. On one occasion I was able to play the game for about 15 seconds before the crash, but a crash happens every time. Here are several crash analyses: Origin is http://games.yahoo.com UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE UniversalBrowserRead is FALSE UniversalJavaPermission is FALSE UniversalBrowserRead is FALSE UniversalJavaPermission is FALSE UniversalBrowserRead is FALSE UniversalJavaPermission is FALSE UniversalBrowserRead is FALSE UniversalJavaPermission is FALSE UniversalBrowserRead is FALSE UniversalJavaPermission is FALSE Origin is http://games.yahoo.com UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is http://games.yahoo.com UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is http://games.yahoo.com UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is http://games.yahoo.com UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is http://games.yahoo.com UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is http://games.yahoo.com UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is http://games.yahoo.com UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE (2fd4.473c): Access violation - code c0000005 (first chance) First chance exceptions are reported before any exception handling. This exception may be expected and handled. eax=04000000 ebx=2b162938 ecx=00000000 edx=3c800002 esi=2aae2beb edi=0e3fe25c eip=0b90fad6 esp=0e3fe214 ebp=0e3fe240 iopl=0 nv up ei pl nz na pe nc cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00010206 0b90fad6 3b01 cmp eax,dword ptr [ecx] ds:0023:00000000=???????? 0:034> analyze ******************************************************************************* * * * Exception Analysis * * * ******************************************************************************* *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\PROGRA~1\Java\JRE16~2.0_0\bin\client\jvm.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\Java\jre1.6.0_05\bin\jpinscp.dll - *** WARNING: Unable to verify checksum for C:\WINDOWS\system32\bmnet.dll *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\bmnet.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\Java\jre1.6.0_05\bin\awt.dll - Matched: 7c8866fc kernel32!BasepAppCertDllsList = <no type information> Matched: 7c8848d0 kernel32!BasepAppCertDllsList = <no type information> *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\Java\jre1.6.0_05\bin\jpishare.dll - ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: kernel32!pNlsUserInfo *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: kernel32!pNlsUserInfo *** *** *** ************************************************************************* FAULTING_IP: +b90fad6 0b90fad6 3b01 cmp eax,dword ptr [ecx] EXCEPTION_RECORD: ffffffff -- (.exr 0xffffffffffffffff) ExceptionAddress: 0b90fad6 ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 00000000 Parameter[1]: 00000000 Attempt to read from address 00000000 FAULTING_THREAD: 0000473c DEFAULT_BUCKET_ID: NULL_INSTRUCTION_PTR PROCESS_NAME: firefox.exe ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s". READ_ADDRESS: 00000000 FAILED_INSTRUCTION_ADDRESS: +b90fad6 0b90fad6 3b01 cmp eax,dword ptr [ecx] NTGLOBALFLAG: 70 APPLICATION_VERIFIER_FLAGS: 0 IP_ON_HEAP: 0b902d93 PRIMARY_PROBLEM_CLASS: NULL_INSTRUCTION_PTR BUGCHECK_STR: APPLICATION_FAULT_NULL_INSTRUCTION_PTR Origin is UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE UniversalBrowserRead is FALSE UniversalJavaPermission is FALSE UniversalBrowserRead is FALSE UniversalJavaPermission is FALSE UniversalBrowserRead is FALSE UniversalJavaPermission is FALSE UniversalBrowserRead is FALSE UniversalJavaPermission is FALSE UniversalBrowserRead is FALSE UniversalJavaPermission is FALSE Origin is [System] UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is [System] UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is [System] UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is [System] UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is [System] UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is [System] UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is [System] UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE ModLoad: 0ffd0000 0fff8000 C:\WINDOWS\system32\rsaenh.dll ModLoad: 769c0000 76a73000 C:\WINDOWS\system32\USERENV.dll Origin is http://games.yahoo.com UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is http://games.yahoo.com UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is http://games.yahoo.com UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is http://games.yahoo.com UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is http://games.yahoo.com UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is http://games.yahoo.com UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is http://games.yahoo.com UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE (4624.4fa4): Access violation - code c0000005 (first chance) First chance exceptions are reported before any exception handling. This exception may be expected and handled. eax=214faec8 ebx=214f8000 ecx=214f8000 edx=214faec8 esi=214faec8 edi=00000001 eip=0390f3e1 esp=06c0f10c ebp=06c0f158 iopl=0 nv up ei pl zr na pe nc cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00010246 0390f3e1 850500013503 test dword ptr ds:[3350100h],eax ds:0023:03350100=???????? 0:032> analyze ******************************************************************************* * * * Exception Analysis * * * ******************************************************************************* *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\PROGRA~1\Java\JRE16~2.0_0\bin\client\jvm.dll - *** WARNING: Unable to verify checksum for C:\WINDOWS\system32\bmnet.dll *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\bmnet.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\Java\jre1.6.0_05\bin\jpinscp.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\Java\jre1.6.0_05\bin\awt.dll - Matched: 7c8866fc kernel32!BasepAppCertDllsList = <no type information> Matched: 7c8848d0 kernel32!BasepAppCertDllsList = <no type information> *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\Java\jre1.6.0_05\bin\jpishare.dll - Matched: 7c8866fc kernel32!BasepAppCertDllsList = <no type information> Matched: 7c8848d0 kernel32!BasepAppCertDllsList = <no type information> ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: kernel32!pNlsUserInfo *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: kernel32!pNlsUserInfo *** *** *** ************************************************************************* FAULTING_IP: +390f3e1 0390f3e1 850500013503 test dword ptr ds:[3350100h],eax EXCEPTION_RECORD: ffffffff -- (.exr 0xffffffffffffffff) ExceptionAddress: 0390f3e1 ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 00000000 Parameter[1]: 03350100 Attempt to read from address 03350100 FAULTING_THREAD: 00004fa4 DEFAULT_BUCKET_ID: NULL_INSTRUCTION_PTR PROCESS_NAME: firefox.exe ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s". READ_ADDRESS: 03350100 FAILED_INSTRUCTION_ADDRESS: +390f3e1 0390f3e1 850500013503 test dword ptr ds:[3350100h],eax NTGLOBALFLAG: 70 APPLICATION_VERIFIER_FLAGS: 0 IP_ON_HEAP: 038f1179 PRIMARY_PROBLEM_CLASS: NULL_INSTRUCTION_PTR BUGCHECK_STR: APPLICATION_FAULT_NULL_INSTRUCTION_PTR_STACK_CORRUPTION FRAME_ONE_INVALID: 1 LAST_CONTROL_TRANSFER: from 038f1179 to 0390f3e1 STACK_TEXT: WARNING: Frame IP not in any known module. Following frames may be wrong. 06c0f158 038f1179 214f8000 000000af 000000e7 0x390f3e1 06c0f198 038f57a1 000000af 000000e7 00000000 0x38f1179 06c0f1c8 03802edd 000000af 000000e7 214ec9b8 0x38f57a1 06c0f21c 03802cb1 214ec9b8 00000000 00000000 0x3802edd 06c0f260 0390a202 21400b60 214ec9b8 00000000 0x3802cb1 06c0f298 038e5fdc ffffff51 ffffff19 0000010d 0x390a202 06c0f2f8 038e5fdc 00000000 ffffffeb 000001bc 0x38e5fdc 06c0f358 038e5fdc 00000000 00000000 000001bc 0x38e5fdc 06c0f3b8 038e5fdc 00000004 00000004 000001c0 0x38e5fdc 06c0f418 038e5fdc 00000004 00000004 000001c0 0x38e5fdc 06c0f478 038e5fdc 0000002e 00000004 000001ea 0x38e5fdc 06c0f4d8 038e5fdc 0000002e 00000004 000001ea 0x38e5fdc 06c0f538 038e5fdc 0000002e 00000004 000001ea 0x38e5fdc 06c0f598 038e5fdc 000000fa 00000004 000002b6 0x38e5fdc 06c0f5f8 038e5fdc 000000fa 00000004 000002b6 0x38e5fdc 06c0f658 03802cb1 000000fa 00000004 000002b6 0x38e5fdc 06c0f6b8 03802cb1 00000127 000002b6 00000004 0x3802cb1 06c0f700 03802cb1 00000000 00000000 2098fe38 0x3802cb1 06c0f750 038f21d8 2098f500 213fb610 2b338ec8 0x3802cb1 06c0f894 6d8b547f 06523800 00000006 00000004 0x38f21d8 06c0f898 06523800 00000006 00000004 06c0f8f8 jvm!JVM_IsInterrupted+0xaf 06c0f89c 00000000 00000004 06c0f8f8 038fb92d 0x6523800 FOLLOWUP_IP: jvm!JVM_IsInterrupted+af 6d8b547f 83c40c add esp,0Ch SYMBOL_STACK_INDEX: 14 SYMBOL_NAME: jvm!JVM_IsInterrupted+af FOLLOWUP_NAME: MachineOwner MODULE_NAME: jvm IMAGE_NAME: jvm.dll DEBUG_FLR_IMAGE_TIMESTAMP: 47bebf3b STACK_COMMAND: ~32s ; kb FAILURE_BUCKET_ID: NULL_INSTRUCTION_PTR_c0000005_jvm.dll!JVM_IsInterrupted BUCKET_ID: APPLICATION_FAULT_NULL_INSTRUCTION_PTR_STACK_CORRUPTION_BAD_IP_jvm!JVM_IsInterrupted+af Followup: MachineOwner --------- 0:000> g ModLoad: 59a60000 59b01000 C:\WINDOWS\system32\dbghelp.dll ModLoad: 74720000 7476b000 C:\WINDOWS\system32\MSCTF.dll ModLoad: 77920000 77a13000 C:\WINDOWS\system32\SETUPAPI.dll ModLoad: 76fd0000 7704f000 C:\WINDOWS\system32\CLBCATQ.DLL ModLoad: 77050000 77115000 C:\WINDOWS\system32\COMRes.dll ModLoad: 601b0000 601b8000 C:\Program Files\Minefield\components\browserdirprovider.dll ModLoad: 10000000 10070000 C:\WINDOWS\system32\bmnet.dll ModLoad: 71a50000 71a8f000 C:\WINDOWS\system32\mswsock.dll ModLoad: 662b0000 66308000 C:\WINDOWS\system32\hnetcfg.dll ModLoad: 71a90000 71a98000 C:\WINDOWS\System32\wshtcpip.dll ModLoad: 76d60000 76d79000 C:\WINDOWS\system32\iphlpapi.dll ModLoad: 5ad70000 5ada8000 C:\WINDOWS\system32\uxtheme.dll ModLoad: 76f20000 76f47000 C:\WINDOWS\system32\DNSAPI.dll ModLoad: 76fb0000 76fb8000 C:\WINDOWS\System32\winrnr.dll ModLoad: 76f60000 76f8c000 C:\WINDOWS\system32\WLDAP32.dll ModLoad: 20000000 202c5000 C:\WINDOWS\system32\xpsp2res.dll ModLoad: 602f0000 60315000 C:\Program Files\Minefield\softokn3.dll ModLoad: 60320000 60338000 C:\Program Files\Minefield\nssdbm3.dll ModLoad: 60450000 60489000 C:\Program Files\Minefield\freebl3.dll ModLoad: 602a0000 602e9000 C:\Program Files\Minefield\nssckbi.dll ModLoad: 601c0000 601e3000 C:\Program Files\Minefield\components\brwsrcmp.dll ModLoad: 02120000 02129000 C:\WINDOWS\system32\mslbui.dll ModLoad: 76fc0000 76fc6000 C:\WINDOWS\system32\rasadhlp.dll ModLoad: 6d690000 6d6b1000 C:\Program Files\Java\jre1.6.0_05\bin\npoji610.dll ModLoad: 6d440000 6d450000 C:\Program Files\Java\jre1.6.0_05\bin\jpioji.dll ModLoad: 7c340000 7c396000 C:\WINDOWS\system32\MSVCR71.dll ModLoad: 6d420000 6d438000 C:\Program Files\Java\jre1.6.0_05\bin\jpinscp.dll ModLoad: 6d450000 6d474000 C:\Program Files\Java\jre1.6.0_05\bin\jpishare.dll ModLoad: 6d1b0000 6d1c1000 C:\Program Files\Java\jre1.6.0_05\bin\deploy.dll ModLoad: 77a80000 77b14000 C:\WINDOWS\system32\CRYPT32.dll ModLoad: 77b20000 77b32000 C:\WINDOWS\system32\MSASN1.dll ModLoad: 771b0000 77256000 C:\WINDOWS\system32\WININET.dll ModLoad: 7e1e0000 7e281000 C:\WINDOWS\system32\urlmon.dll ModLoad: 76780000 76789000 C:\WINDOWS\system32\shfolder.dll ModLoad: 6d7c0000 6da10000 C:\PROGRA~1\Java\JRE16~2.0_0\bin\client\jvm.dll ModLoad: 6d270000 6d278000 C:\PROGRA~1\Java\JRE16~2.0_0\bin\hpi.dll ModLoad: 76bf0000 76bfb000 C:\WINDOWS\system32\PSAPI.DLL ModLoad: 6d770000 6d77c000 C:\PROGRA~1\Java\JRE16~2.0_0\bin\verify.dll ModLoad: 6d310000 6d32f000 C:\PROGRA~1\Java\JRE16~2.0_0\bin\java.dll ModLoad: 6d7b0000 6d7bf000 C:\PROGRA~1\Java\JRE16~2.0_0\bin\zip.dll ModLoad: 6d000000 6d12e000 C:\Program Files\Java\jre1.6.0_05\bin\awt.dll ModLoad: 73760000 737a9000 C:\WINDOWS\system32\ddraw.dll ModLoad: 73bc0000 73bc6000 C:\WINDOWS\system32\DCIMAN32.dll ModLoad: 6d210000 6d263000 C:\Program Files\Java\jre1.6.0_05\bin\fontmanager.dll ModLoad: 76780000 76789000 C:\WINDOWS\system32\shfolder.dll ModLoad: 6d6d0000 6d70c000 C:\Program Files\Java\jre1.6.0_05\bin\regutils.dll ModLoad: 7d1e0000 7d49e000 C:\WINDOWS\system32\msi.dll ModLoad: 7e290000 7e3ff000 C:\WINDOWS\system32\shdocvw.dll ModLoad: 754d0000 75550000 C:\WINDOWS\system32\CRYPTUI.dll ModLoad: 76c30000 76c5e000 C:\WINDOWS\system32\WINTRUST.dll ModLoad: 76c90000 76cb8000 C:\WINDOWS\system32\IMAGEHLP.dll ModLoad: 5b860000 5b8b4000 C:\WINDOWS\system32\NETAPI32.dll ModLoad: 74e30000 74e9c000 C:\WINDOWS\system32\RichEd20.dll ModLoad: 6d570000 6d583000 C:\Program Files\Java\jre1.6.0_05\bin\net.dll ModLoad: 6d590000 6d599000 C:\Program Files\Java\jre1.6.0_05\bin\nio.dll Origin is [System] UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE UniversalBrowserRead is FALSE UniversalJavaPermission is FALSE UniversalBrowserRead is FALSE UniversalJavaPermission is FALSE UniversalBrowserRead is FALSE UniversalJavaPermission is FALSE UniversalBrowserRead is FALSE UniversalJavaPermission is FALSE UniversalBrowserRead is FALSE UniversalJavaPermission is FALSE Origin is [System] UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is [System] UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is [System] UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is [System] UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is [System] UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is [System] UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is [System] UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE (3254.3cf4): Access violation - code c0000005 (first chance) First chance exceptions are reported before any exception handling. This exception may be expected and handled. eax=ccd6517c ebx=0000002f ecx=0000002c edx=0000002c esi=0000002e edi=e5934cf2 eip=03771b6f esp=06b0ecb0 ebp=06b0ecd8 iopl=0 nv up ei pl nz na po nc cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00010202 03771b6f 850500014503 test dword ptr ds:[3450100h],eax ds:0023:03450100=???????? 0:030> analyze ******************************************************************************* * * * Exception Analysis * * * ******************************************************************************* *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\PROGRA~1\Java\JRE16~2.0_0\bin\client\jvm.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\Java\jre1.6.0_05\bin\jpinscp.dll - *** WARNING: Unable to verify checksum for C:\WINDOWS\system32\bmnet.dll *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\bmnet.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\Java\jre1.6.0_05\bin\awt.dll - Matched: 7c8866fc kernel32!BasepAppCertDllsList = <no type information> Matched: 7c8848d0 kernel32!BasepAppCertDllsList = <no type information> *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\Java\jre1.6.0_05\bin\jpishare.dll - Matched: 7c8866fc kernel32!BasepAppCertDllsList = <no type information> Matched: 7c8848d0 kernel32!BasepAppCertDllsList = <no type information> ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: kernel32!pNlsUserInfo *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: kernel32!pNlsUserInfo *** *** *** ************************************************************************* FAULTING_IP: +3771b6f 03771b6f 850500014503 test dword ptr ds:[3450100h],eax EXCEPTION_RECORD: ffffffff -- (.exr 0xffffffffffffffff) ExceptionAddress: 03771b6f ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 00000000 Parameter[1]: 03450100 Attempt to read from address 03450100 FAULTING_THREAD: 00003cf4 DEFAULT_BUCKET_ID: NULL_INSTRUCTION_PTR PROCESS_NAME: firefox.exe ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s". READ_ADDRESS: 03450100 FAILED_INSTRUCTION_ADDRESS: +3771b6f 03771b6f 850500014503 test dword ptr ds:[3450100h],eax NTGLOBALFLAG: 70 APPLICATION_VERIFIER_FLAGS: 0 IP_ON_HEAP: 037975bb PRIMARY_PROBLEM_CLASS: NULL_INSTRUCTION_PTR BUGCHECK_STR: APPLICATION_FAULT_NULL_INSTRUCTION_PTR_STACK_CORRUPTION FRAME_ONE_INVALID: 1 LAST_CONTROL_TRANSFER: from 037975bb to 03771b6f STACK_TEXT: WARNING: Frame IP not in any known module. Following frames may be wrong. 06b0ecd8 037975bb 00000000 2b1a1a50 00000000 0x3771b6f 06b0ed18 03702e17 06b0ed34 06b0ed54 03702e17 0x37975bb 06b0ed54 03702e17 20a12ba0 06b0ed60 26ab3f74 0x3702e17 06b0ed80 03702e17 00000000 00000000 00000000 0x3702e17 06b0edd0 03702e17 00000000 00000000 00000000 0x3702e17 06b0ee0c 03702e17 00000000 00000000 00000000 0x3702e17 06b0ee54 03702e17 00000000 00000000 20a129f8 0x3702e17 06b0eebc 03702cb1 00000000 00000000 00000000 0x3702e17 06b0eefc 03702cb1 20a0a5a0 00000005 20a0a5a0 0x3702cb1 06b0ef30 03702e17 00000000 00000000 00000000 0x3702cb1 06b0f074 6d88bd2d 06b0f0d0 06b0f17c 0000000a 0x3702e17 06b0f0ec 6d913441 06b0f174 06b0f101 06b0f318 jvm!AsyncGetCallTrace+0x2d65d 06b0f1d0 6d90b745 0641618c 00000000 20a09a18 jvm!JVM_FindSignal+0x502f1 06b0f208 6d90b745 0641618c 00000000 00000001 jvm!JVM_FindSignal+0x485f5 00000000 00000000 00000000 00000000 00000000 jvm!JVM_FindSignal+0x485f5 FOLLOWUP_IP: jvm!AsyncGetCallTrace+2d65d 6d88bd2d 8b4604 mov eax,dword ptr [esi+4] SYMBOL_STACK_INDEX: b SYMBOL_NAME: jvm!AsyncGetCallTrace+2d65d FOLLOWUP_NAME: MachineOwner MODULE_NAME: jvm IMAGE_NAME: jvm.dll DEBUG_FLR_IMAGE_TIMESTAMP: 47bebf3b STACK_COMMAND: ~30s ; kb FAILURE_BUCKET_ID: NULL_INSTRUCTION_PTR_c0000005_jvm.dll!AsyncGetCallTrace BUCKET_ID: APPLICATION_FAULT_NULL_INSTRUCTION_PTR_STACK_CORRUPTION_BAD_IP_jvm!AsyncGetCallTrace+2d65d Followup: MachineOwner --------- Origin is UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is [System] UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is [System] UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is [System] UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is [System] UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is [System] UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is [System] UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is [System] UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is [System] UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is [System] UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is [System] UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is [System] UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is [System] UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE ModLoad: 7e290000 7e3ff000 C:\WINDOWS\system32\shdocvw.dll ModLoad: 754d0000 75550000 C:\WINDOWS\system32\CRYPTUI.dll ModLoad: 76c30000 76c5e000 C:\WINDOWS\system32\WINTRUST.dll ModLoad: 76c90000 76cb8000 C:\WINDOWS\system32\IMAGEHLP.dll ModLoad: 5b860000 5b8b4000 C:\WINDOWS\system32\NETAPI32.dll ModLoad: 74e30000 74e9c000 C:\WINDOWS\system32\RichEd20.dll Origin is http://games.yahoo.com UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is http://games.yahoo.com UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is http://games.yahoo.com UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is http://games.yahoo.com UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is http://games.yahoo.com UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is http://games.yahoo.com UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is http://games.yahoo.com UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE (42b4.1804): Access violation - code c0000005 (first chance) First chance exceptions are reported before any exception handling. This exception may be expected and handled. eax=07eff898 ebx=210d1f68 ecx=057e15b0 edx=00000004 esi=00000003 edi=213e01f8 eip=0380cf3c esp=07eff8ac ebp=07eff8d8 iopl=0 nv up ei pl nz na po nc cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00010202 0380cf3c 850500014503 test dword ptr ds:[3450100h],eax ds:0023:03450100=???????? 0:040> analyze ******************************************************************************* * * * Exception Analysis * * * ******************************************************************************* *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\PROGRA~1\Java\JRE16~2.0_0\bin\client\jvm.dll - *** WARNING: Unable to verify checksum for C:\WINDOWS\system32\bmnet.dll *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\bmnet.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\Java\jre1.6.0_05\bin\awt.dll - Matched: 7c8866fc kernel32!BasepAppCertDllsList = <no type information> Matched: 7c8848d0 kernel32!BasepAppCertDllsList = <no type information> *** ERROR: Module load completed but symbols could not be loaded for C:\WINDOWS\system32\xpsp2res.dll *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\Java\jre1.6.0_05\bin\jpishare.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\Java\jre1.6.0_05\bin\jpinscp.dll - ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: kernel32!pNlsUserInfo *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: kernel32!pNlsUserInfo *** *** *** ************************************************************************* FAULTING_IP: +380cf3c 0380cf3c 850500014503 test dword ptr ds:[3450100h],eax EXCEPTION_RECORD: ffffffff -- (.exr 0xffffffffffffffff) ExceptionAddress: 0380cf3c ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 00000000 Parameter[1]: 03450100 Attempt to read from address 03450100 FAULTING_THREAD: 00001804 DEFAULT_BUCKET_ID: NULL_INSTRUCTION_PTR PROCESS_NAME: firefox.exe ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s". READ_ADDRESS: 03450100 FAILED_INSTRUCTION_ADDRESS: +380cf3c 0380cf3c 850500014503 test dword ptr ds:[3450100h],eax NTGLOBALFLAG: 70 APPLICATION_VERIFIER_FLAGS: 0 IP_ON_HEAP: 03702cb1 PRIMARY_PROBLEM_CLASS: NULL_INSTRUCTION_PTR BUGCHECK_STR: APPLICATION_FAULT_NULL_INSTRUCTION_PTR FRAME_ONE_INVALID: 1 LAST_CONTROL_TRANSFER: from 03702cb1 to 0380cf3c STACK_TEXT: WARNING: Frame IP not in any known module. Following frames may be wrong. 07eff8d8 03702cb1 03702cb1 209ec598 213e01f8 0x380cf3c 07eff958 6d905a69 7c90d57d 7c80a049 00000608 0x3702cb1 07eff988 0382ca59 00000000 05749fec 07eff9d8 jvm!JVM_FindSignal+0x42919 07effaa0 6d88b99c 00001f80 07effbd0 0574f800 0x382ca59 07effab8 6d88bd2d 07effb14 07effc8c 0000000a jvm!AsyncGetCallTrace+0x2d2cc 07effb30 6d913441 07effc84 07effb00 07effbd0 jvm!AsyncGetCallTrace+0x2d65d 07effc88 6d90e306 00000098 0574f800 057e1c20 jvm!JVM_FindSignal+0x502f1 07effca8 6d966792 0574f800 0574f800 0574f800 jvm!JVM_FindSignal+0x4b1b6 07effcd0 6d9130ac 7c926abe 07effd10 7c96cde9 jvm!JVM_FindSignal+0xa3642 07effcd4 7c926abe 07effd10 7c96cde9 03420000 jvm!JVM_FindSignal+0x4ff5c 6d9130ac ebffffff ec458b17 f2b2e850 8bc3ffff ntdll!RtlFreeHeapSlowly+0x5c2 6d9130ac 00000000 ec458b17 f2b2e850 8bc3ffff 0xebffffff FOLLOWUP_IP: jvm!JVM_FindSignal+42919 6d905a69 85c0 test eax,eax SYMBOL_STACK_INDEX: 2 SYMBOL_NAME: jvm!JVM_FindSignal+42919 FOLLOWUP_NAME: MachineOwner MODULE_NAME: jvm IMAGE_NAME: jvm.dll DEBUG_FLR_IMAGE_TIMESTAMP: 47bebf3b STACK_COMMAND: ~40s ; kb FAILURE_BUCKET_ID: NULL_INSTRUCTION_PTR_c0000005_jvm.dll!JVM_FindSignal BUCKET_ID: APPLICATION_FAULT_NULL_INSTRUCTION_PTR_BAD_IP_jvm!JVM_FindSignal+42919 Followup: MachineOwner --------- 0:030> .restart /f CommandLine: "C:\Program Files\Minefield\firefox.exe" Symbol search path is: SRV*c:\oss\Firefox3\Symbols\*http://msdl.microsoft.com/download/symbols;SRV*c:\oss\Firefox3\Symbols\*http://symbols.mozilla.org/firefox Executable search path is: ModLoad: 00400000 00417000 firefox.exe ModLoad: 7c900000 7c9b0000 ntdll.dll ModLoad: 7c800000 7c8f5000 C:\WINDOWS\system32\kernel32.dll ModLoad: 60490000 60de8000 C:\Program Files\Minefield\xul.dll ModLoad: 60210000 60277000 C:\Program Files\Minefield\sqlite3.dll ModLoad: 60000000 600ae000 C:\Program Files\Minefield\MOZCRT19.dll ModLoad: 77c10000 77c68000 C:\WINDOWS\system32\msvcrt.dll ModLoad: 60100000 601ad000 C:\Program Files\Minefield\js3250.dll ModLoad: 600b0000 600e0000 C:\Program Files\Minefield\nspr4.dll ModLoad: 77dd0000 77e6b000 C:\WINDOWS\system32\ADVAPI32.dll ModLoad: 77e70000 77f02000 C:\WINDOWS\system32\RPCRT4.dll ModLoad: 77fe0000 77ff1000 C:\WINDOWS\system32\Secur32.dll ModLoad: 71ad0000 71ad9000 C:\WINDOWS\system32\WSOCK32.dll ModLoad: 71ab0000 71ac7000 C:\WINDOWS\system32\WS2_32.dll ModLoad: 71aa0000 71aa8000 C:\WINDOWS\system32\WS2HELP.dll ModLoad: 76b40000 76b6d000 C:\WINDOWS\system32\WINMM.dll ModLoad: 7e410000 7e4a1000 C:\WINDOWS\system32\USER32.dll ModLoad: 77f10000 77f57000 C:\WINDOWS\system32\GDI32.dll ModLoad: 60430000 60448000 C:\Program Files\Minefield\smime3.dll ModLoad: 60340000 603ea000 C:\Program Files\Minefield\nss3.dll ModLoad: 603f0000 60404000 C:\Program Files\Minefield\nssutil3.dll ModLoad: 600f0000 600f7000 C:\Program Files\Minefield\plc4.dll ModLoad: 600e0000 600e7000 C:\Program Files\Minefield\plds4.dll ModLoad: 60410000 60430000 C:\Program Files\Minefield\ssl3.dll ModLoad: 7c9c0000 7d1d6000 C:\WINDOWS\system32\SHELL32.dll ModLoad: 77f60000 77fd6000 C:\WINDOWS\system32\SHLWAPI.dll ModLoad: 774e0000 7761d000 C:\WINDOWS\system32\ole32.dll ModLoad: 77c00000 77c08000 C:\WINDOWS\system32\VERSION.dll ModLoad: 73000000 73026000 C:\WINDOWS\system32\WINSPOOL.DRV ModLoad: 763b0000 763f9000 C:\WINDOWS\system32\COMDLG32.dll ModLoad: 773d0000 774d3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\COMCTL32.dll ModLoad: 76390000 763ad000 C:\WINDOWS\system32\IMM32.dll ModLoad: 76380000 76385000 C:\WINDOWS\system32\MSIMG32.dll ModLoad: 74d90000 74dfb000 C:\WINDOWS\system32\USP10.dll ModLoad: 77120000 771ab000 C:\WINDOWS\system32\OLEAUT32.dll ModLoad: 60df0000 60df7000 C:\Program Files\Minefield\xpcom.dll (445c.3ac8): Break instruction exception - code 80000003 (first chance) eax=00191eb4 ebx=7ffda000 ecx=00000005 edx=00000020 esi=00191f48 edi=00191eb4 eip=7c901230 esp=0012fb20 ebp=0012fc94 iopl=0 nv up ei pl nz na po nc cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000202 ntdll!DbgBreakPoint: 7c901230 cc int 3 0:000> g ModLoad: 59a60000 59b01000 C:\WINDOWS\system32\dbghelp.dll ModLoad: 74720000 7476b000 C:\WINDOWS\system32\MSCTF.dll ModLoad: 77920000 77a13000 C:\WINDOWS\system32\SETUPAPI.dll ModLoad: 76fd0000 7704f000 C:\WINDOWS\system32\CLBCATQ.DLL ModLoad: 77050000 77115000 C:\WINDOWS\system32\COMRes.dll ModLoad: 601b0000 601b8000 C:\Program Files\Minefield\components\browserdirprovider.dll ModLoad: 10000000 10070000 C:\WINDOWS\system32\bmnet.dll ModLoad: 71a50000 71a8f000 C:\WINDOWS\system32\mswsock.dll ModLoad: 662b0000 66308000 C:\WINDOWS\system32\hnetcfg.dll ModLoad: 71a90000 71a98000 C:\WINDOWS\System32\wshtcpip.dll ModLoad: 76d60000 76d79000 C:\WINDOWS\system32\iphlpapi.dll ModLoad: 5ad70000 5ada8000 C:\WINDOWS\system32\uxtheme.dll ModLoad: 76f20000 76f47000 C:\WINDOWS\system32\DNSAPI.dll ModLoad: 76fb0000 76fb8000 C:\WINDOWS\System32\winrnr.dll ModLoad: 76f60000 76f8c000 C:\WINDOWS\system32\WLDAP32.dll ModLoad: 20000000 202c5000 C:\WINDOWS\system32\xpsp2res.dll ModLoad: 602f0000 60315000 C:\Program Files\Minefield\softokn3.dll ModLoad: 60320000 60338000 C:\Program Files\Minefield\nssdbm3.dll ModLoad: 60450000 60489000 C:\Program Files\Minefield\freebl3.dll ModLoad: 602a0000 602e9000 C:\Program Files\Minefield\nssckbi.dll ModLoad: 601c0000 601e3000 C:\Program Files\Minefield\components\brwsrcmp.dll ModLoad: 02120000 02129000 C:\WINDOWS\system32\mslbui.dll ModLoad: 7e290000 7e3ff000 C:\WINDOWS\system32\shdocvw.dll ModLoad: 77a80000 77b14000 C:\WINDOWS\system32\CRYPT32.dll ModLoad: 77b20000 77b32000 C:\WINDOWS\system32\MSASN1.dll ModLoad: 754d0000 75550000 C:\WINDOWS\system32\CRYPTUI.dll ModLoad: 76c30000 76c5e000 C:\WINDOWS\system32\WINTRUST.dll ModLoad: 76c90000 76cb8000 C:\WINDOWS\system32\IMAGEHLP.dll ModLoad: 5b860000 5b8b4000 C:\WINDOWS\system32\NETAPI32.dll ModLoad: 771b0000 77256000 C:\WINDOWS\system32\WININET.dll ModLoad: 74e30000 74e9c000 C:\WINDOWS\system32\RichEd20.dll ModLoad: 76fc0000 76fc6000 C:\WINDOWS\system32\rasadhlp.dll ModLoad: 6d690000 6d6b1000 C:\Program Files\Java\jre1.6.0_05\bin\npoji610.dll ModLoad: 6d440000 6d450000 C:\Program Files\Java\jre1.6.0_05\bin\jpioji.dll ModLoad: 7c340000 7c396000 C:\WINDOWS\system32\MSVCR71.dll ModLoad: 6d420000 6d438000 C:\Program Files\Java\jre1.6.0_05\bin\jpinscp.dll ModLoad: 6d450000 6d474000 C:\Program Files\Java\jre1.6.0_05\bin\jpishare.dll ModLoad: 6d1b0000 6d1c1000 C:\Program Files\Java\jre1.6.0_05\bin\deploy.dll ModLoad: 7e1e0000 7e281000 C:\WINDOWS\system32\urlmon.dll ModLoad: 76780000 76789000 C:\WINDOWS\system32\shfolder.dll ModLoad: 6d7c0000 6da10000 C:\PROGRA~1\Java\JRE16~2.0_0\bin\client\jvm.dll ModLoad: 6d270000 6d278000 C:\PROGRA~1\Java\JRE16~2.0_0\bin\hpi.dll ModLoad: 76bf0000 76bfb000 C:\WINDOWS\system32\PSAPI.DLL ModLoad: 6d770000 6d77c000 C:\PROGRA~1\Java\JRE16~2.0_0\bin\verify.dll ModLoad: 6d310000 6d32f000 C:\PROGRA~1\Java\JRE16~2.0_0\bin\java.dll ModLoad: 6d7b0000 6d7bf000 C:\PROGRA~1\Java\JRE16~2.0_0\bin\zip.dll ModLoad: 6d000000 6d12e000 C:\Program Files\Java\jre1.6.0_05\bin\awt.dll ModLoad: 73760000 737a9000 C:\WINDOWS\system32\ddraw.dll ModLoad: 73bc0000 73bc6000 C:\WINDOWS\system32\DCIMAN32.dll ModLoad: 6d210000 6d263000 C:\Program Files\Java\jre1.6.0_05\bin\fontmanager.dll ModLoad: 76780000 76789000 C:\WINDOWS\system32\shfolder.dll ModLoad: 6d6d0000 6d70c000 C:\Program Files\Java\jre1.6.0_05\bin\regutils.dll ModLoad: 7d1e0000 7d49e000 C:\WINDOWS\system32\msi.dll ModLoad: 6d570000 6d583000 C:\Program Files\Java\jre1.6.0_05\bin\net.dll ModLoad: 6d590000 6d599000 C:\Program Files\Java\jre1.6.0_05\bin\nio.dll Origin is http://games.yahoo.com UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE UniversalBrowserRead is FALSE UniversalJavaPermission is FALSE UniversalBrowserRead is FALSE UniversalJavaPermission is FALSE UniversalBrowserRead is FALSE UniversalJavaPermission is FALSE UniversalBrowserRead is FALSE UniversalJavaPermission is FALSE UniversalBrowserRead is FALSE UniversalJavaPermission is FALSE Origin is http://games.yahoo.com UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is http://games.yahoo.com UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is http://games.yahoo.com UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is http://games.yahoo.com UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is http://games.yahoo.com UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is http://games.yahoo.com UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE Origin is http://games.yahoo.com UniversalBrowserRead is TRUE UniversalJavaPermission is TRUE ModLoad: 0ffd0000 0fff8000 C:\WINDOWS\system32\rsaenh.dll ModLoad: 769c0000 76a73000 C:\WINDOWS\system32\USERENV.dll ModLoad: 6d180000 6d1a3000 C:\Program Files\Java\jre1.6.0_05\bin\dcpr.dll (445c.3148): Access violation - code c0000005 (first chance) First chance exceptions are reported before any exception handling. This exception may be expected and handled. eax=04000000 ebx=2b162938 ecx=00000000 edx=3c800002 esi=2aae2beb edi=04ffe0dc eip=0520fad6 esp=04ffe094 ebp=04ffe0c0 iopl=0 nv up ei pl nz na pe nc cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00010206 0520fad6 3b01 cmp eax,dword ptr [ecx] ds:0023:00000000=???????? 0:037> analyze ******************************************************************************* * * * Exception Analysis * * * ******************************************************************************* *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\PROGRA~1\Java\JRE16~2.0_0\bin\client\jvm.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\Java\jre1.6.0_05\bin\jpinscp.dll - *** WARNING: Unable to verify checksum for C:\WINDOWS\system32\bmnet.dll *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\bmnet.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\Java\jre1.6.0_05\bin\awt.dll - Matched: 7c8866fc kernel32!BasepAppCertDllsList = <no type information> Matched: 7c8848d0 kernel32!BasepAppCertDllsList = <no type information> *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\Java\jre1.6.0_05\bin\jpishare.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\PROGRA~1\Java\JRE16~2.0_0\bin\java.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\PROGRA~1\Java\JRE16~2.0_0\bin\zip.dll - ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: kernel32!pNlsUserInfo *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: kernel32!pNlsUserInfo *** *** *** ************************************************************************* FAULTING_IP: +520fad6 0520fad6 3b01 cmp eax,dword ptr [ecx] EXCEPTION_RECORD: ffffffff -- (.exr 0xffffffffffffffff) ExceptionAddress: 0520fad6 ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 00000000 Parameter[1]: 00000000 Attempt to read from address 00000000 FAULTING_THREAD: 00003148 DEFAULT_BUCKET_ID: NULL_INSTRUCTION_PTR PROCESS_NAME: firefox.exe ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s". READ_ADDRESS: 00000000 FAILED_INSTRUCTION_ADDRESS: +520fad6 0520fad6 3b01 cmp eax,dword ptr [ecx] NTGLOBALFLAG: 70 APPLICATION_VERIFIER_FLAGS: 0 IP_ON_HEAP: 05202d93 PRIMARY_PROBLEM_CLASS: NULL_INSTRUCTION_PTR BUGCHECK_STR: APPLICATION_FAULT_NULL_INSTRUCTION_PTR FRAME_ONE_INVALID: 1 LAST_CONTROL_TRANSFER: from 05202d93 to 0520fad6 STACK_TEXT: WARNING: Frame IP not in any known module. Following frames may be wrong. 04ffe0c0 05202d93 00000000 00000000 00000000 0x520fad6 04ffe164 6d88bd2d 04ffe1c0 04ffe26c 0000000a 0x5202d93 04ffe1dc 6d913441 04ffe264 04ffe201 04ffe408 jvm!AsyncGetCallTrace+0x2d65d 04ffe2bc 6d8519f6 07d0e800 26a02800 00000000 jvm!JVM_FindSignal+0x502f1 04ffe2fc 6d8f24ed 04ffe420 07d09b14 07d09b18 jvm!JVM_EnqueueOperation+0x78a66 04ffe35c 6d962e6e 00000000 07d09bd0 26a076d0 jvm!JVM_FindSignal+0x2f39d 04ffe37c 6d94f49e 26b0b590 00000000 07d0e800 jvm!JVM_FindSignal+0x9fd1e 04ffe518 05202e17 00000000 00000000 20a07cc0 jvm!JVM_FindSignal+0x8c34e 04ffe564 05202cb1 00000000 00000000 00000000 0x5202e17 04ffe5bc 05202cb1 00000000 00000000 00000000 0x5202cb1 04ffe5f4 05202cb1 2116b680 2116fa98 2116b6a8 0x5202cb1 04ffe6f4 6d88bd2d 04ffe750 04ffe7fc 0000000a 0x5202cb1 04ffe76c 6d913441 04ffe7f4 04ffe701 04ffe998 jvm!AsyncGetCallTrace+0x2d65d 04ffe834 6d94f49e 07d0e800 07d09b08 6d851e61 jvm!JVM_FindSignal+0x502f1 04ffe840 6d851e61 00000030 00000800 07d0e800 jvm!JVM_FindSignal+0x8c34e 04ffe888 6d8f24ed 04ffe9ac 07d09b1c 07d09b20 jvm!JVM_EnqueueOperation+0x78ed1 04ffe908 6d94f49e 26ad7608 00000000 07d0e800 jvm!JVM_FindSignal+0x2f39d 04ffeaa4 052032f3 00000000 2116b6c8 00000000 jvm!JVM_FindSignal+0x8c34e 04ffeae0 05202e17 00000000 00000000 00000000 0x52032f3 04ffeb1c 05202e17 211488d8 2116b7b8 04ffeb2c 0x5202e17 04ffeb4c 05202e17 00000000 00000000 00000000 0x5202e17 04ffeb98 05202cb1 00000000 2116b7f0 04ffeba8 0x5202e17 04ffebc8 05202cb1 00000000 2116b860 2116b7f0 0x5202cb1 04ffec04 05202e17 00000000 00000000 2116b7f0 0x5202cb1 04ffed04 6d88bd2d 04ffed60 04ffee0c 0000000a 0x5202e17 04ffed7c 6d913441 04ffee04 04ffed01 04ffefa8 jvm!AsyncGetCallTrace+0x2d65d 04ffee08 6d7c82af 07d09b08 2b21a4e8 00000000 jvm!JVM_FindSignal+0x502f1 04ffee3c 6d877d09 07d09b08 00000002 07d0e800 jvm+0x82af 04ffee50 6d92c04b 07d09b00 07d09b04 07d09b0c jvm!AsyncGetCallTrace+0x19639 00000000 00000000 00000000 00000000 00000000 jvm!JVM_FindSignal+0x68efb FOLLOWUP_IP: jvm!AsyncGetCallTrace+2d65d 6d88bd2d 8b4604 mov eax,dword ptr [esi+4] SYMBOL_STACK_INDEX: 2 SYMBOL_NAME: jvm!AsyncGetCallTrace+2d65d FOLLOWUP_NAME: MachineOwner MODULE_NAME: jvm IMAGE_NAME: jvm.dll DEBUG_FLR_IMAGE_TIMESTAMP: 47bebf3b STACK_COMMAND: ~37s ; kb FAILURE_BUCKET_ID: NULL_INSTRUCTION_PTR_c0000005_jvm.dll!AsyncGetCallTrace BUCKET_ID: APPLICATION_FAULT_NULL_INSTRUCTION_PTR_BAD_IP_jvm!AsyncGetCallTrace+2d65d Followup: MachineOwner --------- Reproducible: Always Steps to Reproduce: 1.Go to http://games.yahoo.com/play/bl&ss=1 2.Enter the captcha 3.If crash isn't immediate, play game until crash occurs. Actual Results: Crash Expected Results: No crash JRE 1.6.0-5 is being used. It's possible other versions may work. I did a quick Google search and didn't see any place to get the PDBs for the JRE. If someone knows where they can be obtained I'm happy to load them and try again.
Component: General → Java: OJI
Keywords: crash
Product: Firefox → Core
QA Contact: general → java.oji
Version: unspecified → Trunk
Okay, this isn't just with Yahoo games (as it was originally titled). I just got this crash when trying to look at JFK radar at http://www4.passur.com/jfk.html The crash happens immediately on load. (d00.1338): Access violation - code c0000005 (first chance) First chance exceptions are reported before any exception handling. This exception may be expected and handled. eax=00000001 ebx=00000000 ecx=209b8390 edx=06dc0608 esi=00000001 edi=209aaa60 eip=092ffee8 esp=0baff7d0 ebp=0baff968 iopl=0 nv up ei pl zr na pe nc cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00010246 092ffee8 85050001df06 test dword ptr ds:[6DF0100h],eax ds:0023:06df0100=???????? 0:037> analyze ******************************************************************************* * * * Exception Analysis * * * ******************************************************************************* *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\PROGRA~1\Java\JRE16~2.0_0\bin\client\jvm.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\Java\jre1.6.0_05\bin\net.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\Java\jre1.6.0_05\bin\jpinscp.dll - *** WARNING: Unable to verify checksum for C:\WINDOWS\system32\bmnet.dll *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\bmnet.dll - Matched: 7c8866fc kernel32!BasepAppCertDllsList = <no type information> Matched: 7c8848d0 kernel32!BasepAppCertDllsList = <no type information> *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\Java\jre1.6.0_05\bin\awt.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\Java\jre1.6.0_05\bin\jpishare.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\SYSTEM32\SYSFER.DLL - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\PROGRA~1\Java\JRE16~2.0_0\bin\java.dll - ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: kernel32!pNlsUserInfo *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: kernel32!pNlsUserInfo *** *** *** ************************************************************************* FAULTING_IP: +92ffee8 092ffee8 85050001df06 test dword ptr ds:[6DF0100h],eax EXCEPTION_RECORD: ffffffff -- (.exr 0xffffffffffffffff) ExceptionAddress: 092ffee8 ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 00000000 Parameter[1]: 06df0100 Attempt to read from address 06df0100 FAULTING_THREAD: 00001338 DEFAULT_BUCKET_ID: NULL_INSTRUCTION_PTR PROCESS_NAME: firefox.exe ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s". READ_ADDRESS: 06df0100 FAILED_INSTRUCTION_ADDRESS: +92ffee8 092ffee8 85050001df06 test dword ptr ds:[6DF0100h],eax NTGLOBALFLAG: 70 APPLICATION_VERIFIER_FLAGS: 0 IP_ON_HEAP: 09203180 PRIMARY_PROBLEM_CLASS: NULL_INSTRUCTION_PTR BUGCHECK_STR: APPLICATION_FAULT_NULL_INSTRUCTION_PTR FRAME_ONE_INVALID: 1 LAST_CONTROL_TRANSFER: from 09203180 to 092ffee8 STACK_TEXT: WARNING: Frame IP not in any known module. Following frames may be wrong. 0baff968 09203180 00000000 209b8390 0baff978 0x92ffee8 0baff9a0 6d88b99c 00001f80 0baffad0 07943c00 0x9203180 0baff9b8 6d88bd2d 0baffa14 0baffb8c 0000000a jvm!AsyncGetCallTrace+0x2d2cc 0baffa30 6d913441 0baffb84 0baffa00 0baffad0 jvm!AsyncGetCallTrace+0x2d65d 0baffb88 6d90e306 00000098 07943c00 079e3e58 jvm!JVM_FindSignal+0x502f1 0baffba8 6d966792 07943c00 07943c00 07943c00 jvm!JVM_FindSignal+0x4b1b6 0baffbd0 6d9130ac 6d57b0dd 6d570000 001b7bf0 jvm!JVM_FindSignal+0xa3642 0baffbd4 6d57b0dd 6d570000 001b7bf0 6d57b14d jvm!JVM_FindSignal+0x4ff5c 0baffbe0 6d57b14d 00000000 0baffc24 7ffde000 net!Java_java_net_NetworkInterface_getAll_XP+0x20d 0baffc0c 6d57b14d 06dc0000 07944178 00000000 net!Java_java_net_NetworkInterface_getAll_XP+0x27d 0baffc28 7c926a44 06dc0000 7c926abe 07944178 net!Java_java_net_NetworkInterface_getAll_XP+0x27d 0baffd0c 0baffd80 7c96e0f0 06dc0608 7c96e0d4 ntdll!RtlFreeHeapSlowly+0x3a0 00000000 00000000 00000000 00000000 00000000 0xbaffd80 FOLLOWUP_IP: jvm!AsyncGetCallTrace+2d2cc 6d88b99c 8b871c010000 mov eax,dword ptr [edi+11Ch] SYMBOL_STACK_INDEX: 2 SYMBOL_NAME: jvm!AsyncGetCallTrace+2d2cc FOLLOWUP_NAME: MachineOwner MODULE_NAME: jvm IMAGE_NAME: jvm.dll DEBUG_FLR_IMAGE_TIMESTAMP: 47bebf3b STACK_COMMAND: ~37s ; kb FAILURE_BUCKET_ID: NULL_INSTRUCTION_PTR_c0000005_jvm.dll!AsyncGetCallTrace BUCKET_ID: APPLICATION_FAULT_NULL_INSTRUCTION_PTR_BAD_IP_jvm!AsyncGetCallTrace+2d2cc Followup: MachineOwner ---------
Summary: FF3 crashes when trying to play yahoo Java games → FF3 crashes when trying to use Java apps
Here's another run for the JFK radar, that is largely the same: (16d8.e48): Access violation - code c0000005 (first chance) First chance exceptions are reported before any exception handling. This exception may be expected and handled. eax=000000ff ebx=00000000 ecx=0000015c edx=20a1dfc8 esi=00000000 edi=00000000 eip=043bd643 esp=0808f890 ebp=0808f8d8 iopl=0 nv up ei pl nz na pe cy cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00010207 043bd643 85050001c702 test dword ptr ds:[2C70100h],eax ds:0023:02c70100=???????? 0:038> analyze ******************************************************************************* * * * Exception Analysis * * * ******************************************************************************* *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\PROGRA~1\Java\JRE16~2.0_0\bin\client\jvm.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\Java\jre1.6.0_05\bin\jpinscp.dll - *** WARNING: Unable to verify checksum for C:\WINDOWS\system32\bmnet.dll *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\bmnet.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\Java\jre1.6.0_05\bin\awt.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\Java\jre1.6.0_05\bin\jpishare.dll - ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: kernel32!pNlsUserInfo *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: kernel32!pNlsUserInfo *** *** *** ************************************************************************* FAULTING_IP: +43bd643 043bd643 85050001c702 test dword ptr ds:[2C70100h],eax EXCEPTION_RECORD: ffffffff -- (.exr 0xffffffffffffffff) ExceptionAddress: 043bd643 ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 00000000 Parameter[1]: 02c70100 Attempt to read from address 02c70100 FAULTING_THREAD: 00000e48 DEFAULT_BUCKET_ID: NULL_INSTRUCTION_PTR PROCESS_NAME: firefox.exe ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s". READ_ADDRESS: 02c70100 FAILED_INSTRUCTION_ADDRESS: +43bd643 043bd643 85050001c702 test dword ptr ds:[2C70100h],eax NTGLOBALFLAG: 70 APPLICATION_VERIFIER_FLAGS: 0 IP_ON_HEAP: 043d2630 PRIMARY_PROBLEM_CLASS: NULL_INSTRUCTION_PTR BUGCHECK_STR: APPLICATION_FAULT_NULL_INSTRUCTION_PTR FRAME_ONE_INVALID: 1 LAST_CONTROL_TRANSFER: from 043d2630 to 043bd643 STACK_TEXT: WARNING: Frame IP not in any known module. Following frames may be wrong. 0808f8d8 043d2630 20a1de30 00000004 00000188 0x43bd643 0808fba0 6d88b99c 00001f80 0808fcd0 0725c800 0x43d2630 0808fbb8 6d88bd2d 0808fc14 0808fd8c 0000000a jvm!AsyncGetCallTrace+0x2d2cc 0808fc30 6d913441 0808fd84 0808fc00 0808fcd0 jvm!AsyncGetCallTrace+0x2d65d 0808fd88 6d90e306 00000098 0725c800 0725e2b0 jvm!JVM_FindSignal+0x502f1 0808fda8 6d966792 0725c800 0725c800 0725c800 jvm!JVM_FindSignal+0x4b1b6 0808fdd0 6d9130ac 6d815c38 0758f750 7c36b312 jvm!JVM_FindSignal+0xa3642 0808fdd4 6d815c38 0758f750 7c36b312 0758efec jvm!JVM_FindSignal+0x4ff5c 0808fe64 7c926abe 7c9268ad 02c20000 40000060 jvm!JVM_EnqueueOperation+0x3cca8 0808ff38 7c363593 02c20000 00000000 7c363598 ntdll!RtlFreeHeapSlowly+0x5c2 7c91056d c5ffffff ce7c93be ff7c93be 00ffffff MSVCR71!free+0xc3 7c91056d 00000000 ce7c93be ff7c93be 00ffffff 0xc5ffffff FOLLOWUP_IP: jvm!AsyncGetCallTrace+2d2cc 6d88b99c 8b871c010000 mov eax,dword ptr [edi+11Ch] SYMBOL_STACK_INDEX: 2 SYMBOL_NAME: jvm!AsyncGetCallTrace+2d2cc FOLLOWUP_NAME: MachineOwner MODULE_NAME: jvm IMAGE_NAME: jvm.dll DEBUG_FLR_IMAGE_TIMESTAMP: 47bebf3b STACK_COMMAND: ~38s ; kb FAILURE_BUCKET_ID: NULL_INSTRUCTION_PTR_c0000005_jvm.dll!AsyncGetCallTrace BUCKET_ID: APPLICATION_FAULT_NULL_INSTRUCTION_PTR_BAD_IP_jvm!AsyncGetCallTrace+2d2cc Followup: MachineOwner ---------
you might try http://bugreport.sun.com/bugreport/ - our direct contact with sun is nearly as shaky as our contact with antivirus vendors ;\
It looks like Java 1.6.0_05 is being used. Please upgrade to the recently released 1.6.0_10. The Java Plug-In has been completely rewritten in this release and should not exhibit this kind of problem.
I haven't seen this problem with the latest Java so I'm going to close this.
Status: UNCONFIRMED → RESOLVED
Closed: 16 years ago
Resolution: --- → WORKSFORME
Product: Core → Core Graveyard
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