Jason Orendorff's Mac wireless keyboard isn't working

RESOLVED FIXED

Status

RESOLVED FIXED
11 years ago
4 months ago

People

(Reporter: jorendorff, Assigned: sean)

Tracking

Details

(Reporter)

Description

11 years ago
I turned it off one night, and the following morning when I turned it on, it didn't work.  The green LED on the bottom doesn't light up no matter what I do.  I tried turning it off, tapping some keys, waiting, turning it on, tapping some keys, then replacing the batteries and doing all that stuff again.  It seems to be dead.
(Assignee)

Comment 1

11 years ago
Double-check the batteries are a new set, if you already did then there's not much I can do outside of sending a new one.
Status: NEW → ASSIGNED
(Reporter)

Comment 2

11 years ago
Already tried two different sets, actually (one set of just-charged rechargeables, one set of non-rechargeables fresh out of the box).

Cc-ing damons; not sure how much approval firepower is needed for this.

Sean, I'll send you my mailing address in email, just to confirm.  It hasn't changed recently.

yep all approved.
(Assignee)

Comment 4

11 years ago
Shipped.
(Assignee)

Comment 5

11 years ago
Delivered. Resolving.
Status: ASSIGNED → RESOLVED
Last Resolved: 11 years ago
Resolution: --- → FIXED
(Reporter)

Comment 6

11 years ago
Oh dear. I got a keyboard in the mail today, but it's missing some keys I use daily. Like "delete" (the one that deletes to the right). The one that stopped working was full-size. Unfortunately it seems Apple has discontinued that one.

Can I send this back to you and get the wireful version instead? That one is full-size, according to the pictures: http://www.apple.com/keyboard/

Maybe someone else wants the pint-sized wireless one.  (?)

I'm sorry for the mix-up. It never occurred to me that anyone would sell a standalone keyboard that's just as cramped as the usual laptop keyboard. It still seems a little bizarre to me.

Reopening for now (optimistically).
Status: RESOLVED → REOPENED
Resolution: FIXED → ---
(Assignee)

Comment 7

11 years ago
Yup. Go ahead and send it back and I'll send you a wired keyboard.
Status: REOPENED → ASSIGNED
(Assignee)

Comment 9

11 years ago
Shipped the new one out today.
(Assignee)

Comment 10

11 years ago
Delivered. Resolving.
Status: ASSIGNED → RESOLVED
Last Resolved: 11 years ago11 years ago
Resolution: --- → FIXED
Product: mozilla.org → Infrastructure & Operations

Updated

4 months ago
Product: Infrastructure & Operations → Infrastructure & Operations Graveyard
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