436980 - Printing CheckFree Bills

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Judy Wiese]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9) Gecko/2008051206 Firefox/3.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9) Gecko/2008051206 Firefox/3.0

When you view your bills in CheckFree,there is an option to print the bill.  If you click on Print using Firefox, nothing happens.  However, the document prints fine when using Internet Explorer.

Reproducible: Always

Steps to Reproduce:
1.Log into MyCheckFree personal payment center
2.Click Print option on page displaying bill
3.
Actual Results:  
Nothing happens

Expected Results:  
Bill prints - print out looks similar to a pdf print out.

Only workarounds are to use Internet Explorer, or to use File/Print.  

I noticed 2 similar bugs with CheckFree when searching to see if this bug had been reported.
It did not appear that those bugs had been fixed.

Comment 1

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 3.6.9 or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

Comment 2

[Judy Wiese]

Check Free now posts pdfs so no longer an issue.  But it is now possible to print from the FILE menu, which was not possible previously with Firefox.