The Page is not loading.

RESOLVED INCOMPLETE

Status

()

Firefox
General
RESOLVED INCOMPLETE
10 years ago
7 years ago

People

(Reporter: Winfried Kuiper, Unassigned)

Tracking

2.0 Branch
x86
Windows 2000
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [CLOSEME 2010-10-01], URL)

(Reporter)

Description

10 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; de; rv:1.8.1.14) Gecko/20080404 Firefox/2.0.0.14
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; de; rv:1.8.1.14) Gecko/20080404 Firefox/2.0.0.14

The Page is not loading. The page status changes to ready, but only a white page is shown.

Reproducible: Always

Steps to Reproduce:
1. Start the browser
2. Insert URL http://suport.microsoft.com/
3. Press Enter.

Comment 1

10 years ago
The link in the URL section works for me, the link in comment 0 does not. Note the different spelling of support. See http://support.mozilla.com/en-US/kb/Error+loading+web+sites for possible solutions.
(Reporter)

Comment 2

10 years ago
Sorry a typo:

Steps to Reproduce:
1. Start the browser
2. Insert URL http://support.microsoft.com/
3. Press Enter.
(Reporter)

Comment 3

10 years ago
> See http://support.mozilla.com/en-US/kb/Error+loading+web+sites for possible
> solutions.
It doesn't help. The IE 6.x can load the page without any problems.
If you get a message about an unsupported form of compression, this is a duplicate of Bug 429629.
(Reporter)

Comment 5

10 years ago
Hello,

I don't know, if it's a bug of the Mozilla Firefox. I think the problem is on the webpage support.microsoft.com. Here is the solution or workaround for my problem:


http://forums.whirlpool.net.au/forum-replies-archive.cfm/959960.html
http://thedaneshproject.com/posts/supportmicrosoftcom-not-working-behind-squid/

Sorry for that.
Reporter, are you still seeing this issue with Firefox 3.6.9 or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles
Whiteboard: [CLOSEME 2010-10-01]
Version: unspecified → 2.0 Branch
No reply, INCOMPLETE. Please retest with Firefox 3.6.10 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → INCOMPLETE
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