437052 - The Page is not loading.

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Winfried Kuiper]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; de; rv:1.8.1.14) Gecko/20080404 Firefox/2.0.0.14
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; de; rv:1.8.1.14) Gecko/20080404 Firefox/2.0.0.14

The Page is not loading. The page status changes to ready, but only a white page is shown.

Reproducible: Always

Steps to Reproduce:
1. Start the browser
2. Insert URL http://suport.microsoft.com/
3. Press Enter.

Comment 1

[Kevin Brosnan]

The link in the URL section works for me, the link in comment 0 does not. Note the different spelling of support. See http://support.mozilla.com/en-US/kb/Error+loading+web+sites for possible solutions.

Comment 2

[Winfried Kuiper]

Sorry a typo:

Steps to Reproduce:
1. Start the browser
2. Insert URL http://support.microsoft.com/
3. Press Enter.

Comment 3

[Winfried Kuiper]

> See http://support.mozilla.com/en-US/kb/Error+loading+web+sites for possible
> solutions.
It doesn't help. The IE 6.x can load the page without any problems.

Comment 4

[Ria Klaassen (not reading all bugmail)]

If you get a message about an unsupported form of compression, this is a duplicate of Bug 429629.

Comment 5

[Winfried Kuiper]

Hello,

I don't know, if it's a bug of the Mozilla Firefox. I think the problem is on the webpage support.microsoft.com. Here is the solution or workaround for my problem:


http://forums.whirlpool.net.au/forum-replies-archive.cfm/959960.html
http://thedaneshproject.com/posts/supportmicrosoftcom-not-working-behind-squid/

Sorry for that.

Comment 6

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 3.6.9 or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

Comment 7

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.10 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.