Status

()

Firefox
General
RESOLVED INCOMPLETE
10 years ago
7 years ago

People

(Reporter: Peter Jakab, Unassigned)

Tracking

3.0 Branch
x86
Linux
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [CLOSEME 2010-10-01], URL)

Attachments

(1 attachment)

(Reporter)

Description

10 years ago
User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9b5) Gecko/2008050509 Firefox/3.0b5
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9b5) Gecko/2008050509 Firefox/3.0b5

Visiting a single website for purchasing contact lenses, after completing the order, left the browser open while waiting for the confirmation email. Firefox memory use grew over 1.5GB. 

Squid log:
1212499317.192     88 127.0.0.1 TCP_MISS/200 1464 GET http://www.1800contacts.com/Img/Btn/ContinueOrder_1.gif - DIRECT/72.247.177.161 image/gif
1212499324.704   1560 127.0.0.1 TCP_MISS/302 807 POST http://www.1800contacts.com/Cart.aspx - DIRECT/72.247.177.161 text/html
1212499324.829    124 127.0.0.1 TCP_MISS/302 705 GET http://www.1800contacts.com/AddressInfo.aspx - DIRECT/72.247.177.161 text/html
1
1212499545.524 152570 127.0.0.1 TCP_MISS/200 171070 CONNECT www.1800contacts.com:443 - DIRECT/72.246.33.161 -
1212499853.857 460903 127.0.0.1 TCP_MISS/200 130646 CONNECT www.1800contacts.com:443 - DIRECT/72.246.33.161 -
1212499853.857 393146 127.0.0.1 TCP_MISS/200 43908 CONNECT www.1800contacts.com:443 - DIRECT/72.247.177.161 -
1212499853.857 460903 127.0.0.1 TCP_MISS/200 129245 CONNECT www.1800contacts.com:443 - DIRECT/72.246.33.161 -
1212499853.857 462573 127.0.0.1 TCP_MISS/200 220482 CONNECT www.1800contacts.com:443 - DIRECT/72.246.33.161 -
1212499853.857 460904 127.0.0.1 TCP_MISS/200 108616 CONNECT www.1800contacts.com:443 - DIRECT/72.246.33.161 -
1212499853.857 460905 127.0.0.1 TCP_MISS/200 205487 CONNECT www.1800contacts.com:443 - DIRECT/72.246.33.161 -
1

Reproducible: Didn't try

Steps to Reproduce:
1. I have no intention to place another order.
2.
3.
(Reporter)

Comment 1

10 years ago
Created attachment 325061 [details]
shows increasing memory use

Reproduced the memory leak, since Firefox 3.0 just came out on Ubuntu 8.04.
Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9) Gecko/2008060309 Firefox/3.0
Opened Firefox on its own desktop. Then went to: 
http://www.1800contacts.com/
clicked on acuvue,
http://www.1800contacts.com/discount/acuvue.htm
selected acuvue advance,
http://www.1800contacts.com/lens/acuvue-advance.htm
filled in -3.5, -3.5, 8.3, 8.3, test, test, then added to cart,
http://www.1800contacts.com/Cart.aspx
clicked continue order,
https://www.1800contacts.com/SignIn.aspx?ReturnUrl=%2fAddressInfo.aspx
just let it sit there.
There is no network activity, yet memory use steadily increases.
Closing Firefox returns allocated memory.
(Reporter)

Updated

10 years ago
Summary: memory use over 1.5GB → memory leak
Reporter, are you still seeing this issue with Firefox 3.6.9 or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles
Whiteboard: [CLOSEME 2010-10-01]
Version: unspecified → 3.0 Branch
No reply, INCOMPLETE. Please retest with Firefox 3.6.10 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → INCOMPLETE
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