437825 - Gmail crashes while attaching a file [FF3]

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Jonathan Guerin]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9) Gecko/2008052906 Firefox/3.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9) Gecko/2008052906 Firefox/3.0

Same as this bug: https://bugzilla.mozilla.org/show_bug.cgi?id=404048

However, this affects Firefox 3.0RC2, not just 2.0.0.9.


Reproducible: Always

Steps to Reproduce:
1.Open your Gmail account in Firefox.
2.Create a new email.
3.Attach a file and boom!
Actual Results:  
The browser stops responding - no TalkBack and takes a while to kill.

Expected Results:  
Should have the file dialog pop up and the browser not crash.

Comment 1

[Corey Farwell]

Have you tried it in safe mode?
http://support.mozilla.com/en-US/kb/Safe+Mode

Comment 2

[[:Cww]]

Can you get a crash report: http://support.mozilla.com/en-US/kb/Firefox+crashes#Getting_information_about_your_crash

Comment 3

[Ari Aaron]

Tried it, no crash

Comment 4

[Ari Aaron]

(Build-ID:Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9) Gecko/2008052906 Firefox/3.0 ID:2008052906).

It never crashed on 2.0.0.11 either, and i have attatched many files before


(forgot to add info to last comment)

Comment 5

[Jonathan Guerin]

@ #1:
I've tried it and no-go.

@ #2:
It's a hard lock. No windows error reporting and TalkBack doesn't launch either.

Comment 6

[Jonathan Guerin]

Finally, tried it on 2.0.0.14 and it also locks up.

Comment 7

[timeless]

http://developer.mozilla.org/en/docs/How_to_get_a_stacktrace_with_WinDbg
(follow the instructions ... attach to your firefox)

if you crash:

!analyze -v -f

if you hang ("[it] locks up"):

!analyze -v -hang

Comment 8

[Jonathan Guerin]

Cheers, I'll give it a go as soon as I get a chance!

Comment 9

[Jonathan Guerin]

Weird - I downloaded the debugger, let it get the symbols, attached it to the nightly and.... nothing happened. No crash, it worked fine. I haven't changed anything that I can think of other than the debugger. I'll give it a go again next reboot and also in Vista (which I'm about to install).