437849 - flash player plug in error

Status: RESOLVED INVALID

(Toolkit Graveyard :: Plugin Finder Service, defect)

Description

[Martin Sydow]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9) Gecko/2008052906 Firefox/3.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9) Gecko/2008052906 Firefox/3.0

Hi I went to you tube to preview a movie and was I was promoted to in stall the Flash player plug in and I accepted and a pop up window opened where I had to select either (I agree ) or ( I do not agree (plugin will not be installed))
The probem is that nether of these option where accessible so I was unable to us the cursor until the page finished loading as the network timed out.
Once the network timed out the buttons where accessible.
Just seems strange accept but then unable to complete the task.
I then retried the tab in the popup window and then the plug in installed ok>

Reproducible: Didn't try

Steps to Reproduce:
1.
2.
3.

Comment 1

[Matthias Versen [:Matti]]

The ok button while installing addons is disabled for 2 seconds, do you mean this delay ?

Comment 2

[Martin Sydow]

(In reply to comment #0)
> User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9)
> Gecko/2008052906 Firefox/3.0
> Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9)
> Gecko/2008052906 Firefox/3.0
> 
> Hi I went to you tube to preview a movie and was I was promoted to in stall the
> Flash player plug in and I accepted and a pop up window opened where I had to
> select either (I agree ) or ( I do not agree (plugin will not be installed))
> The probem is that nether of these option where accessible so I was unable to
> us the cursor until the page finished loading as the network timed out.
> Once the network timed out the buttons where accessible.
> Just seems strange accept but then unable to complete the task.
> I then retried the tab in the popup window and then the plug in installed ok>
> 
> Reproducible: Didn't try
> 
> Steps to Reproduce:
> 1.
> 2.
> 3.
> 

After several attempts to install the plug in I pinged the macro media server and found that for some reason MY PC did not read the domain name as my other net work pcs accessed the site with out a problem.
So then I tried and was able to access the site to add the plug in by ip address and not domain name.
Im running the latest windows xpsp3. I also had the same issues using explorer and was only able to access the site through ip address.
Hope this helps? may be a problem with sp3? running on windows.

Comment 3

[Matthias Versen [:Matti]]

Please just use the comment box at the bottom and do not quote the full text because that makes bugs unreadable.

For your problem:
This is a DNS Problem which can have different causes.

a) DNS Server problem (unlikely if your other systems are using the same DNS)
b) you have a entry in your windows host file for macromedia
c) Local Firewall or Antivirus Software
d) wrong network settings (unlikely if you have only a problem with macromedia.com)

I will mark this bug invalid because the problem itself is no Firefox bug