438424 - Netscape crashes every time I try to access any Ancestry pages

Status: RESOLVED INVALID

(Firefox :: General, defect)

Description

[Mark Miller]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.8.1.14) Gecko/20080404 Firefox/2.0.0.14
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.8.1.14) Gecko/20080404 Firefox/2.0.0.14

Any attempt to access Ancestry.com causes an immediate crash of Netscape.

Reproducible: Always

Steps to Reproduce:
1.connect to ancestry.com
2.crash!
3.

Comment 1

[Hasham]

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.8.1.14) Gecko/20080404 Firefox/2.0.0.14

Hmm, it doesn't crash for me here. ancestry.com loads fine without crashing. 

You might be having some extension issues. Try disabling some of them and try to pinpoint if they are causing the problem.

Comment 2

[Kai Liu]

Possible dupe of bug 376074?  That was reported as a 1.8 branch bug that was fixed (with no attribution) in 1.9.

There have been a lot of bugs filed about crashes with this website, but without enough information confirm that they are dupes; see bug 407755, bug 408583, bug 424562, and bug 435210

Comment 3

[Mark Miller]

(In reply to comment #1)
> Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.8.1.14) Gecko/20080404
> Firefox/2.0.0.14
> 
> Hmm, it doesn't crash for me here. ancestry.com loads fine without crashing. 
> 
> You might be having some extension issues. Try disabling some of them and try
> to pinpoint if they are causing the problem.
> 

It was Norton 360v2.0 'Identity Safe'  turned it off and all is well.