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Toolbar icons disappearing

RESOLVED INVALID

Status

()

Firefox
Toolbars and Customization
--
major
RESOLVED INVALID
9 years ago
9 years ago

People

(Reporter: James, Unassigned)

Tracking

3.0 Branch
x86
Linux
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

Attachments

(1 attachment)

(Reporter)

Description

9 years ago
User-Agent:       Mozilla/5.0 (X11; U; Linux x86_64; en; rv:1.9) Gecko/20080528 Epiphany/2.22 Firefox/3.0
Build Identifier: Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9) Gecko/2008060309 Firefox/3.0

Running Ubuntu 8.04 and new Firefox updates were recently pushed out. Suddenly Firefox is crashing quite regularly and corrupting the profile; icons don't show in the toolbars; extensions won't install/update/run.

Create new profile each time. Have tried without any extensions and Firefox crashed when I tried to open a regular XUL file; profile was corrupted.

Reproducible: Always

Steps to Reproduce:
1.
2.
3.
(Reporter)

Comment 1

9 years ago
Created attachment 324754 [details]
Screenshot of Firefox toolbar after corruption

This is a screenshot of my toolbar after corruption. Oddly enough even after using "firefox -p" and creating a new profile it too appeared to be corrupt. But this corruption appears to occur even after clean closes.
(Reporter)

Comment 2

9 years ago
Ahah. Thanks to http://devtime.blogspot.com/2007/09/my-firefox-toolbars-are-blank.html I have restored my toolbars to their former glory. Basically run Firefox in safe mode (-safe-mode) and "reset toolbars".

The extensions issue (not completing their install) appears to have resolved itself.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 9 years ago
Resolution: --- → FIXED
(Reporter)

Comment 3

9 years ago
I am reopening and altering this bug as I have narrowed it down some more. When I customise the main toolbar, even just removing one element such as the search box, the next time Firefox is opened all icons are missing on the toolbar and in the menus. I can reset it using the -safe-mode switch to reset toolbars.
Severity: normal → major
Status: RESOLVED → UNCONFIRMED
Component: Startup and Profile System → Toolbars
Flags: blocking-firefox3?
Resolution: FIXED → ---
Summary: Profile corrupting regularly after crashes → Toolbars breaking when customised
Version: unspecified → 3.0 Branch
(Reporter)

Comment 4

9 years ago
Bugs that are possibly the same issue:
https://bugzilla.mozilla.org/show_bug.cgi?id=435492
https://bugzilla.mozilla.org/show_bug.cgi?id=435619
(Reporter)

Comment 5

9 years ago
Argh. I was wrong again. I reset the toolbars. Then closed Firefox without changing anything. The next time Firefox was opened all the icons had gone.
Summary: Toolbars breaking when customised → Toolbar icons disappearing
(Reporter)

Comment 6

9 years ago
I've got an error for you now.

*** e = [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]"  nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)"  location: "JS frame :: chrome://browser/content/utilityOverlay.js :: getShellService :: line 307"  data: no]
QA Contact: startup → toolbars
Need a confirmation before we can consider blocking on this. Please try to find some other people on Ubuntu, or work up a set of STR. We appreciate the time you've taken so far!

Flags: blocking-firefox3?
(Reporter)

Comment 8

9 years ago
A complete Ubuntu re-install has resolved all the Firefox issues I was having.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 9 years ago9 years ago
Resolution: --- → INVALID
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