439691 - Cannot uninstall aan Extention that is not compatible with Firefox 3.0 (specifically Webcrawler Toolbar 1.1)

Status: RESOLVED INVALID

(Toolkit :: Add-ons Manager, defect)

Description

[Oleg Tsekinovsky]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; InfoPath.1; .NET CLR 3.0.04506.648; MS-RTC LM 8)
Build Identifier: 

Uninstall button is disabled for Crawler Toolbar 1.1.
Have screenshot if necessary.

Reproducible: Always

Steps to Reproduce:
1. Install Crawler Tolbar on amaching that has Version 2 (latest revision before version 3) of Firefox
2. Upgrade Firefox to version 3
3. Go to Tools\Addons\extentions
4. Examine the list of Extentions
Actual Results:  
Cannot uninstall aan Extention that is not compatible with Firefox 3.0 (specifically Webcrawler Toolbar 1.1).

Expected Results:  
Ununstall button should be enabled

Comment 1

[Oleg Tsekinovsky]

Attachment: Uninstall button disabled

Screenshot of the problem

Comment 2

[Dave Townsend [:mossop]]

Attach copies of extensions.ini, extensions.rdf, extensions.cache and extensions.log from your profile folder

http://support.mozilla.com/en-US/kb/Profiles

Comment 3

[Jwyanze Libert]

OK i had this same problem. it Seems to happen with firefox3. To uninstall it u have to go in the add/remove programs and uninstall crawler toolbar (the installation is not handle by firefox) i did that to get around the problem.

I Managed to get it uninstalled. But the real problem occured when i try to install the latest version of the crawler toolbar 1.2 That starts firefox with the submit crashreport window and firefox never works. The crashreport always fail to submit... I Have to start in safemode to disable it.

Reproducible: Yes

Problem with crawler toolbar 1.1
1. Have firefox3 installed
2. Install webguard or sypwareterminator (They will both install crawler toolbar 1.1)
3. Start firefox3 and the problem exist.

Problem with crawler toolbar 1.2
1. Have firefox3 installed
2. Install  crawler toolbar 1.2
3. Start and firefox will crash.(Has to be start in safe mode)

Comment 4

[Jwyanze Libert]

Attachment: extensions.cache, extensions.ini, extensions.log, extensions.rdf

extensions.cache, extensions.ini, extensions.log, extensions.rdf

Comment 5

[Dave Townsend [:mossop]]

A third party application is providing the extension for Firefox to
use. Firefox will not uninstall these, they are meant to be managed by the
third party application and from comment 3 it appears that that is working.