439775 - when firefox starts no toolbars can be seen, only words. words are are joined up no spacing

Status: RESOLVED INVALID

(Firefox :: Toolbars and Customization, defect)

Description

[Ben Critchley]

User-Agent:       Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.0.04506; .NET CLR 1.1.4322)
Build Identifier: firefox3.0

the app does not load properly and is unusable. no menu's can be seen, words that represent the menu's do not respond. the window is transparent, as it shows desk top.

Reproducible: Always

Steps to Reproduce:
1.launch fire fox.
2.
3.
Actual Results:  
firefox does not load fully, and is unsuable

Expected Results:  
launch normally and show home page

Comment 1

[Ben Critchley]

Attachment: screen shot

image show what firefox 3 looks like. desktop has had icons hidden and colour changed to be able to read text.

Comment 2

[Mats Palmgren (inactive)]

Does it work in Firefox Safe Mode?
(it temporarily disables add-ons and themes, this test will help us narrow
down the cause of the problem)
See http://support.mozilla.com/en-US/kb/Safe+Mode

Comment 3

[Ben Critchley]

yes this sorts it out. but i was using Firefox 3, most of the day then this happens, doesn't make any sense, i have also tried uninstailing firefox completly.

Comment 4

[Ben Critchley]

(In reply to comment #2)
> Does it work in Firefox Safe Mode?
> (it temporarily disables add-ons and themes, this test will help us narrow
> down the cause of the problem)
> See http://support.mozilla.com/en-US/kb/Safe+Mode

sorry should have replied to your comment in the other post.

Comment 5

[Mats Palmgren (inactive)]

Are you using a custom theme for Firefox?

Comment 6

[Ben Critchley]

(In reply to comment #5)
> Are you using a custom theme for Firefox?
> 

i seam to have sorted it. looks like a plugin has been the cause of the problem.

Comment 7

[Mats Palmgren (inactive)]

Ok, feel free to add any details if you can about which
plugin/add-on was the problem (so we can help others).