Lost bookmarks and RSS feeds

RESOLVED INCOMPLETE

Status

()

Firefox
Bookmarks & History
RESOLVED INCOMPLETE
10 years ago
10 years ago

People

(Reporter: edzbsu, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

10 years ago
User-Agent:       Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SV1; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.04506; .NET CLR 1.1.4322)
Build Identifier: Firefox 3

During past installations and updates of Firefox, the installer would normally ask if you want to import files, bookmarks, extensions, etc.  Firefox 3 didn't do it.  Tried to uninstall it.  No luck.  Opted for System Restore.  Now I get a Windows error message every time I try to start Firefox stating the following: "Firefox has stopped working.  A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available."

Reproducible: Always

Steps to Reproduce:
1. start Firefox.
2. error message immediately appears.
3. forced to close program.
Actual Results:  
Same as above.

Expected Results:  
Since I did a System Restore back to before I downloaded and installed Firefox 3, my older version should have be available to use

Currently, I've lost everything that I would normally access daily through a Firefox web browser and am forced to use IE or Safari until this is resolved.  Even then, I will have to recreate each bookmark and RSS feed and possibly reset passwords.
(Reporter)

Comment 1

10 years ago
Despite this major setback, I hope Firefox get the download record!
What app are you using seamonkey, camino, firefox?

The system restore may have made it impossible to really get to the bottom of this, however if you have the install log (located in the root of the installation directory), attach it here.
Bulk closing all UNCONFIRMED bugs dealing with places that haven't had any bug activity in over 120 days, have no votes, and are not enhancement requests.

If you are still experiencing this issue in Firefox 3.0 or later, please re-open the bug with steps to reproduce (if they were not part of the original comment).
Status: UNCONFIRMED → RESOLVED
Last Resolved: 10 years ago
Resolution: --- → INCOMPLETE
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